Roxio Creator Plus Dell Edition/Sonic Record Now, How do I find download the check for updates download Options

[burn122]

I have just fixed my Record now program with the roxio fix for the media hub conflict. Earlier, I Removed the pre installed Dell program and then re installed with the Dell discs sonic program They sent me. This did not solve the problem until I discovered the fix so I uninstalled all my Roxio programs and downloaded the fix all has gone well but for one thing the Check for updates area has disappeared and I am a bit baffled because all the product help information on the website does not cover the Dell edition. I know for sure I deleted the Roxio update manager.

I would like to know how to get the update manager back that covers The Roxio Creator plus Dell Edition. I glad to be using the product again with the media hub problem solved, the media hub problem almost made the product unusable. Naturally I would like to check for and receive product updates to keep it working properly

All help appreciated

PS I have registered the product

This post has been edited by burn122: Apr 13 2007, 10:35 AM

[burn122]

It seems the information about The Dell version is different. The product information is very confusing and hard to match up with what the actual products that are on the Roxio website I will provide what I think is relevant:

Module Name: Roxio Creator Plus Dell Edition
Build: 2.4.32b

Module Name: PX Engine
Build: 3.4.46a, 1

Module Name: Roxio RecordNow Data
Version: 2.0.4
Build: 204B37I, RCP


As you can see what product on the website shall I register it with to receive up dates?

All help appreciated

This post has been edited by burn122: Apr 13 2007, 10:45 AM

[Kevin J]

You can download the update manager here:
http://saturn.installshield.com/isus/310/s...dateservice.exe

If you're looking for it to replace software, that's not going to happen. You need to contact Dell if that's where you originally got yout software or Sonic

[burn122]

[quote name='Kevin J' date='Apr 13 2007, 11:58 AM' post='111718']
You can download the update manager here:
http://saturn.installshield.com/isus/310/s...dateservice.exe

If you're looking for it to replace software, that's not going to happen. You need to contact Dell if that's where you originally got yout software or Sonic

Thank you Kevin I have downloaded the update manager. I am just wondering what version of sonic record now I am running it indicates 2.0.4 I had version v.7 before from the dell disc that was sent after I removed the original preinstalled stuff. I was just wondering what updates I would need to download if I was prompted to download. I am a bit baffled by what version I am running and what I would need to download. Is it safe to install the other stuff on the v.7 disc like le dvd? Will the update manager only give me updates for the version I am running? Will the update manager prompt me automatically or will I need to check for updates?

I am sorry about all the questions I am a bit confused.

Thanks for your help

[burn122]

Is Sonic Record Now version 2.0.4 the same as Version 7 of Sonic Record Now or a different version? or is the Dell version- Roxio Creator plus Dell edition a separate version?

I am confused!

All help appreciated!

[yoda]

Hi Burn122,

I'm experiencing quite similar problem with Dell and Roxio.
But I wasn't lucky as you!!!
When I trie to re-install the software, using the media that came with the machine, all it seems to works fine.
But after reboot, I immediately receive an error "DLACTRLW.EXE" that can't be initialize correctly.
So, the DLA (Drive Letter Access), won't go on Windows (XP x64).
Do you mind tell me how you have the mediahub error fixed?
Dell support told me to download an isum_hotfix executable, that I tried to run after re-installing Roxio.
But nothing has happened...the DLA still doesn't work.
I really appreciate any suggestion!!!

Thank you

[ogdens]

Hi Burn122,

I'm experiencing quite similar problem with Dell and Roxio.
But I wasn't lucky as you!!!
When I trie to re-install the software, using the media that came with the machine, all it seems to works fine.
But after reboot, I immediately receive an error "DLACTRLW.EXE" that can't be initialize correctly.
So, the DLA (Drive Letter Access), won't go on Windows (XP x64).
Do you mind tell me how you have the mediahub error fixed?
Dell support told me to download an isum_hotfix executable, that I tried to run after re-installing Roxio.
But nothing has happened...the DLA still doesn't work.
I really appreciate any suggestion!!!

Thank you

Contact Dell it is their OEM software.

[burn122]

Hi yoda,

There is a fix for the mediahub problem here it is

http://kb.roxio.com/content/kb/Digital%20M...Studio/000058MD

Click on the link above. Scroll down to the heading Resolution, underneath that you will see Dell sonic media customers you should find the fix and information all underneath. Download the link then run it. Make sure you remove your sonic/Roxio products from the add remove programs section in my computer before you download and run the link. This link once it is downloaded and run will give you a fixed version named Roxio creator plus dell edition/sonic record now, this cures the mediahub problem caused by a clash with windows media player 11

This is the fix

http://docs.roxio.com/patches/Data204Plus.exe

Please post and let me know if it works yoda


I am hoping someone supplies some information about what version the above is because I not sure if it is version 7 I want to know what updates to install

This post has been edited by burn122: Apr 21 2007, 10:16 AM

[burn122]

[quote name='burn122' date='Apr 21 2007, 10:08 AM' post='113626']
Hi yoda,

There is a fix for the mediahub problem here it is

http://kb.roxio.com/content/kb/Digital%20M...Studio/000058MD

Click on the link above. Scroll down to the heading Resolution, underneath that you will see Dell sonic media customers you should find the fix and information all underneath. Download the link then run it. Make sure you remove your sonic/Roxio products from the add remove programs section in my computer before you download and run the link. This link once it is downloaded and run will give you a fixed version named Roxio creator plus dell edition/sonic record now, this cures the mediahub problem caused by a clash with windows media player 11

This is the fix

http://docs.roxio.com/patches/Data204Plus.exe

Please post and let me know if it works yoda
I am hoping someone supplies some information about what version the above is because I not sure if it is version 7 I want to know what updates to install


Is it version seven I think it suppose to replace version seven

[burn122]

Hi to all is there anybody out there that can give me a thorough run through of sonic record now so I know what version I am running and what updates to install.

Help appreciated

[yoda]

Hi to all is there anybody out there that can give me a thorough run through of sonic record now so I know what version I am running and what updates to install.

Help appreciated

Hi burn122,

Thank you very much for your suggestions. unfortunately, it doesn't work. Also, during the installation, the setup finds that the version of record now data downloaded from the link you provided, is older than the version of the cd (sigh!).
Sorry, I can't help you with your problem.
I tried to contact Dell, but the only thing that they suggest, is to re-install the OS...unbelivable...
Good luck!