3 replies to this topic

[RLMuller240432]

Hi Roxio,

I'm at the last day of my trial period,  but I still haven't successfully tested whether I can:
- Extract selected movies from one DVD and write them on a new DVD without loss of compression & quality
- Excise snippets within a movie from a DVD and write the edited movie to a new DVD.

It took me a month to get as far as I have because:
- I can't "play" with this every day
- I couldn't get chat working with my regular browser,  Firefox 2.?.  I finally switched to IE9 and got it working smoothly.
- It took me more that a calendar week to get the installation process down pat
- Navigation between components leaves something to be desired (How about publishing a live navigation tree?)

The two features mentioned above are precisely the features I want.  If I can prove to myself that I can figure out how to make them work, then I'd be happy to buy the standard edition.  Actually,  if I find something in the deluxe edition that I'm interested in and can operate,  I'll purchase that.

Bottom line:  I probably need two calendar weeks more to get the above features working for me.  Can I get such an extension?

Regards,
Richard

Edited by RLMuller240432, 24 April 2007 - 06:01 AM.

[lynn98109]

Try contacting Roxio's customer service.

You're just asking customers here on the Forums

Lynn

[RLMuller240432]

Try contacting Roxio's customer service.

You're just asking customers here on the Forums

Lynn

Thanks, Lynn

[ivanatrox]

unfortunately we do not have the ability to extend the trial period. You can purchase the software directly from us (online or over the phone) and we have a 30 days refund policy if you are not satisfied with your purchase. That would be an extra 30 days you can try our software.

Ivan