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Sonic update manager, How to get rid of Sonic pop-up at Windows start up |
  May 28 2006, 06:14 AM
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#1
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Newbie  Group: Members Posts: 3 Joined: 28-May 06 Member No.: 6,462  |
I interrupted the Sonic DL update manager when it started an automatic upddating. Now whenever I start my computer it pops up and I can not find a way to either complete it or get rid of it.
To close it temporarily I keep Xing out and eventually it stops until I turn my computer back on. The pop ups say: 1. SONIC UPDATE MANAGER Please wait while windows configures sonic update managerThe other windows that pop up 2. SONIC UPDATE MANAGER The feature you are trying to use is on a CD-rom or other removable disk that is not available. Insert the Sonic disk then click okay. 3. An installation package for the Sonic update Manager can not be found. Try the installation again using a valid copy of the installation package"UM.MSI" Sonic came with my computer (DELL) running Windows XP How can I complete the update or just delete the program that is making this pop.Thanks for the help in advance - I'm frustrated Howard |
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 May 28 2006, 02:15 PM
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#2
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 Digital Guru Group: Digital Guru Posts: 10,564 Joined: 4-January 06 From: Auckland, New Zealand Member No.: 293 |
[color=#000000]
QUOTE (hschil @ May 29 2006, 02:14 AM)  I interrupted the Sonic DL update manager when it started an automatic upddating. Now whenever I start my computer it pops up and I can not find a way to either complete it or get rid of it. To close it temporarily I keep Xing out and eventually it stops until I turn my computer back on. The pop ups say: 1. SONIC UPDATE MANAGER Please wait while windows configures sonic update managerThe other windows that pop up 2. SONIC UPDATE MANAGER The feature you are trying to use is on a CD-rom or other removable disk that is not available. Insert the Sonic disk then click okay. 3. An installation package for the Sonic update Manager can not be found. Try the installation again using a valid copy of the installation package"UM.MSI" Sonic came with my computer (DELL) running Windows XP How can I complete the update or just delete the program that is making this pop.Thanks for the help in advance - I'm frustrated Howard Hi Howard, Ok do this for me... download two files for me. Download the InstallShield Updater (Click here to download) And also this uninstaller for the InstallShield App (Click here to download) Ok now Double click uninstallupdatemanager.exe and follow the instructions to uninstall the Update Manager. Now that that is done, then Double click installshieldupdateservice.exe and follow the instructions to install the Update Manager. Reboot the computer and then try EMC8, this should have fixed your issue Info on the Tools The Update Service is a tool that InstallShield sells to software vendors that is designed to help you keep your software up-to-date. Keeping your software updated has many benefits. Link To artical This post has been edited by Neil: May 28 2006, 02:21 PM -------------------- The Highlander
"There can be only one!" Custom Made PC Gigabyte GA-MA790FX-DS5 Mother board (Dule PCI-E MB) Dule (2X) ATI Radon HD 4890 (2 gig combined video ram) GDDR5 Video cards in crossfire mode Cool-master 850watt PSU AMD PHENOM X4 9950 BLACK EDITION AGENA QUAD CORE 2.6GHz Socket AM2+ CPU ASUS DRW-2014S1T SATA Transcend 8GB axeram DDR3 CL5 Dual channel kit 3x SATA Seagate 350 gig Hard drive Cool master pro case & Cooling system Dule Phillips Brilliance 200P LCD screens Logitech 7.1 surround sound system 2x ESata 500Gig Hard drives Windows 7 Ultimate X64 & X86 in Dule Boot, Easy Media Creator Pro 2010 |
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May 28 2006, 07:25 PM
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#3
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 Digital Guru Group: Digital Guru Posts: 17,165 Joined: 4-January 06 From: U.S.A. Member No.: 81 |
QUOTE (hschil @ May 28 2006, 09:14 AM) I interrupted the Sonic DL update manager when it started an automatic upddating. Now whenever I start my computer it pops up and I can not find a way to either complete it or get rid of it. To close it temporarily I keep Xing out and eventually it stops until I turn my computer back on. The pop ups say: 1. SONIC UPDATE MANAGER Please wait while windows configures sonic update managerThe other windows that pop up 2. SONIC UPDATE MANAGER The feature you are trying to use is on a CD-rom or other removable disk that is not available. Insert the Sonic disk then click okay. 3. An installation package for the Sonic update Manager can not be found. Try the installation again using a valid copy of the installation package"UM.MSI" Sonic came with my computer (DELL) running Windows XP How can I complete the update or just delete the program that is making this pop.Thanks for the help in advance - I'm frustrated Howard Howard, actually you need to contact Sonic. What program are you trying to update? -------------------- Life is good!
GrandpaBruce Vietnam Vet - 1970 - 1971 Main System: ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866 PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card Windows XP Pro w/SP3 |
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May 30 2006, 07:42 AM
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#4
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 Moderator  Group: Moderator - Roxio Posts: 848 Joined: 24-April 06 Member No.: 5,489 |
You can remove Sonic Update Manager from Add or Remove Programs. If you have trouble removing it, you can download Windows Installer Cleanup Utility and use that to remove it
Ivan -------------------- ALL YOUR BASE ARE BELONG TO US !
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May 30 2006, 03:59 PM
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#5
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Newbie Group: Members Posts: 3 Joined: 28-May 06 Member No.: 6,462 |
Thanks for the info. Both installs done and reboot done. Still getting the pop up. What is EMC8? Whatever that is, only thing I have not done.
or is there anything else you can suggest. Thanks I appreciate the help. Howard QUOTE (Neil @ May 28 2006, 02:15 PM) [color=#000000]
Hi Howard, Ok do this for me... download two files for me. Download the InstallShield Updater (Click here to download) And also this uninstaller for the InstallShield App (Click here to download) Ok now Double click uninstallupdatemanager.exe and follow the instructions to uninstall the Update Manager. Now that that is done, then Double click installshieldupdateservice.exe and follow the instructions to install the Update Manager. Reboot the computer and then try EMC8, this should have fixed your issue Info on the Tools The Update Service is a tool that InstallShield sells to software vendors that is designed to help you keep your software up-to-date. Keeping your software updated has many benefits. Link To artical |
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May 30 2006, 06:13 PM
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#6
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Digital Guru Group: Digital Guru Posts: 17,165 Joined: 4-January 06 From: U.S.A. Member No.: 81 |
QUOTE (hschil @ May 30 2006, 06:59 PM) Thanks for the info. Both installs done and reboot done. Still getting the pop up. What is EMC8? Whatever that is, only thing I have not done. or is there anything else you can suggest. Thanks I appreciate the help. Howard This is not a Sonic forum. This is a Roxio forum, and EMC 8 is the newest version of the Roxio suite. I tried to steer you in the right direction in my first post. I hope that you get things sorted. -------------------- Life is good!
GrandpaBruce Vietnam Vet - 1970 - 1971 Main System: ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866 PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card Windows XP Pro w/SP3 |
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May 31 2006, 07:44 AM
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#7
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Moderator Group: Moderator - Roxio Posts: 848 Joined: 24-April 06 Member No.: 5,489 |
What Sonic or Roxio software do you have listed in your Add or Remove Programs now if you already remove Sonic Update Manager?
Ivan -------------------- ALL YOUR BASE ARE BELONG TO US !
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Jun 3 2006, 04:02 AM
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#8
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Newbie Group: Members Posts: 3 Joined: 28-May 06 Member No.: 6,462 |
Thank you all for your help! I finally got rid of it.
 Howard QUOTE (hschil @ May 28 2006, 06:14 AM) I interrupted the Sonic DL update manager when it started an automatic upddating. Now whenever I start my computer it pops up and I can not find a way to either complete it or get rid of it.
To close it temporarily I keep Xing out and eventually it stops until I turn my computer back on. The pop ups say: 1. SONIC UPDATE MANAGER Please wait while windows configures sonic update managerThe other windows that pop up 2. SONIC UPDATE MANAGER The feature you are trying to use is on a CD-rom or other removable disk that is not available. Insert the Sonic disk then click okay. 3. An installation package for the Sonic update Manager can not be found. Try the installation again using a valid copy of the installation package"UM.MSI" Sonic came with my computer (DELL) running Windows XP How can I complete the update or just delete the program that is making this pop.Thanks for the help in advance - I'm frustrated Howard |
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Jun 3 2006, 12:50 PM
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#9
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 Newbie Group: Members Posts: 4 Joined: 31-May 06 Member No.: 6,587 |
QUOTE (hschil @ May 28 2006, 07:14 AM) How can I complete the update or just delete the program that is making this pop.Thanks for the help in advance - I'm frustrated Howard For any others, I rid myself of the problem by uninstalling the update manager and stopping all Sonic/Roxio programs from running at startup. This post has been edited by Znod: Jun 3 2006, 12:51 PM |
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Jun 3 2006, 02:53 PM
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#10
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Digital Guru Group: Digital Guru Posts: 17,165 Joined: 4-January 06 From: U.S.A. Member No.: 81 |
QUOTE (hschil @ Jun 3 2006, 07:02 AM) Thank you all for your help! I finally got rid of it. Howard And how did you finally get rid of it? There are other folks who will read this thread, who have the same problem, and I would bet that your cure will help them, too. -------------------- Life is good!
GrandpaBruce Vietnam Vet - 1970 - 1971 Main System: ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866 PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card Windows XP Pro w/SP3 |
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Lo-Fi Version | Time is now: 9th February 2010 - 07:28 AM |