I was sent the download link but they(element 5) only gave me the original version,but I had paid for an upgrade .element 5 said to contact sonic solutions and when i tried to contact sonic solutions -nothing ! someone please help me out ,thanks !

Where did you purchase the upgrade for Popcorn 2? If it was directly from Roxio, what is your order number?

Hi,I PMed you =)

Hi again. I've tried Pm'ing you before but since you haven't replied I guess it didn't go through. Wht I had said in the message was that I think I accidentally deleted the receipt,but since I purchased the upgrade not too long ago,it might still be in records. I can give you my info,but is it safe through PM ? I'm really worried because I spent money on that upgrade and no one is helping me out. I've tried contacting roxio and "roxanne" but no help =(

provide me your name and your e-mail address in the pm then I can check if I can find your order... proof of purchase needs to be located first before anything help can be provided...

Hello again

I PMed you with my info a while ago,I hope you got it

I still haven't heard from ivana -can anyone else please help me ?!

anyone ???

Can somebody please tell me how I can retrieve my CD key ? I'd really appreciate it.