Query:

While running EMC-9 for the first time, my computer got hung while the video card detection/tuning tool was running. Is there anyway to rerun the tuning app manually so that it can detect my video card and save the info properly?

TIA,

-Frank

Just run Videowave or MyDVD
On the menu TOOLS / OPTIONS
The graphics test is there. If the 'dot' stays on software render after the test, then your video card does not fully support the commands needed for the 3D transitions/effects and they will not be available.

The system requirements are stated on the box and online. ANY video card or chipset designed for an earlier DirectX will most likely fail this test. However, you should still be able to use Videowave/MyDVd in the software render mode. With that said, there are still some older cards that don't have updated drivers that can still cause issues.

After running a search this is the closest I found to my problem. When I open MyDVD or Video Wave I get this:



then



I have VIA/S3G onboard video. Windows Update does not report any available driver updates.

I learned a lesson. Never trust what windows update says.

I found a driver at driverguide.com, which windows said it's own was better, then I installed it anyway. Voila. Works now.

Never download a driver, for any hardware, from the Microsoft Updates site. Get drivers from the manufacturer of the hardware.

I have the same problem. Can you let me have details which driver you downloaded from driverguide.com so I can get the rite one.
I am going over there to look anyway.
Hopeful
Bruno

Get drivers from the manufacturer of the hardware.

Thanks a million for your advice.
I went to driverguide.com ......... downloaded the latest date driver for the VIA/S3G Unichrome Pro IGP card dated 2006. Only 7 megs. This worked great ........ without any problems installing.

Can't tell you how grateful I am ........ after 3 months trying to sort it out.

Bruno

Just installed ECM9 today and I have the same problem. How do I know which video card I have on my machine?

Right click a blank spot on the desktop, click properties, click settings, click the advanced button bottom right. A new window opens click the adapter tab, your display adapter ( type / information ) should be listed.

cd

Thanks. I have SiS 650_651_M650_740 card and have checked driver @ driverguide.com and it's up to date. Where now!!?

driverguide.com is not the manufacturer of the hardware.

Follow ogdens advice and "Get drivers from the manufacturer of the hardware."

cd

Should be able to find them here:
http://www.sis.com/download/

Thanks. I have dowloaded the SiS driver update to my desktop. How do I update??

Open the .zip file you downloaded and run the setup.exe file.

Many thanks Larry and all. I'm up and running at last. The forum is much better than Roxanne at Roxio!!!!!

Happy to see you got it sorted out. Good Luck

Not so happy now!!
When shutting down the PC it seems only to do a partial close down of Windows XP. I still have disc access lights flashing and the screen keeps flashing no signal.
The only way I can shut down completely is to switch off at the mains power. Also I can't bootup unless I have switched off at the mains power first.

Help!!

WELCOME TO SiS DOWNLOAD CENTER

We only manufacture chipsets for Mainboards/VGA cards, but do not assemble boards or cards for retail use. Retail board and card manufacturers often customize SiS chipsets' hardware and software to suit their particular system or configuration, so drivers on this site may not work for your particular system.
Your manufacturer is the best source of information for product information and support. We suggest you obtain technical assistance from your board or card manufacturer first before installing SiS drivers.

SiS does not guarantee the proper functionality of these drivers on your customized systems and we assume no responsibility for any problems occur upon the installation of SiS drivers.


12. What's the difference between a GPU chip and an integrated graphics chipset (IGP)?
A: The Graphics Processing Unit (GPU) is a microprocessor that has been designed specifically for the processing of 3D graphics and is a true processing unit. It is the heart of graphic card, such as VGA card and on board VGA. An Integrated chipset is a chipset that has 2D / 3D graphics functionality integrated.
As for GPUs, SiS has these GPU products: Xabre600, Xabre400, Xabre200, Xabre80, SiS315, SiS315E, SiS305, SiS300, SiS6326 series, SiS6215 series, SiS6205, SiS6202 and SiS6201.

And for integrated graphics chipsets (IGP), SiS has these integrated chipsets: SiS760, SiS661FX, SiSM661FX, SiSM661MX, SiS741, SiS741GX, SiSM741, SiS651, SiSM650, SiS650 series, SiS630 series, SiS730 series, SiS620, SiS530, SiS5598 and SiS5596.


PC / Notebook Manufactures
Acer
http://www.acer.com
Asus
http://www.asus.com
Clevo
http://www.clevo.com
Compaq
http://www.compaq.com
ECS
http://www.ecs.com.tw
Fujitsu-Siemens
http://www.fujitsu-siemens.com
Hitachi http://www.hitachi.com
HP http://www.hp.com
Mitac
http://www.mitac.com
NEC
http://www.necus.com
Samsung
http://www.samsung.com
Sony http://www.sony.com
Trigem http://www.trigem.com
Twinhead http://www.twinhead.com.tw


Motherboard / Add-on Card Manufactures
Asus


http://www.asus.com.tw
Asus Tech Support site
TEL: 0800-093456
International: +1-502-995-0883
AOpen
http://www.aopen.com.tw
Taiwan: +886-2-3789-5888
China: +86-21-62258622
International: +1-510-489-8928
Biostar
http://www.biostar.com.tw
Taiwan: +886-2-2218-0150
China: +86-755-83366800
International: FAX: 1-626-581-1030
Chaintech
www.chaintech.com.tw
Tel:+886-2-2268-9998
DFI
http://www.dfi.com.tw
Taiwan: +886(2)2694-2986
International: +1-510-274-8000
ECS
http://www.ecs.com.tw
Taiwan: 02-2797-5266
International: +1-510-226-733
Epox http://www/epox.com.tw
Foxconn

http://www.foxconnchannel.com
Gigabyte
www.gigabyte.com.tw
Gigabyte Tech support site
Taiwan: +886-2-8912-4888
International: +1-626-854-9338
Jetway
http://www.jetway.com.tw
Email: tech@jetway.com.tw
Leadtek
www.leadtek.com.tw
Taiwan: +886-2-8226-5800
International: +1-510-490-8076
Email: pr@leadtek.com.tw
Lucky Star http://www.lucky-star.com.tw
Matsonic Computer Tel: +886-2-2696-9900
MSI www.msi.com.tw
Taiwan: +886-23234-5599
International: +1-972-509-8043
email: support@msi.com.tw
Soyo http://www.soyo.com.tw
Soyo tech support site
Tel: +886-2-2290-3300
Shuttle http://www.shuttletec.com.tw
Taiwan: +886-2-8792-6168
International: +1-626-820-9000


cd

Don't understand this response. I followed the forum recommendations and the SiS website identified my chipsets and told me which drivers to upgrade. I'm now between a rock and a hard place. If I roll back to the previous driver EMC 9 does'nt work. Guess I uninstall EMC and ask my retailer for a refund. Also publisize on the web that Roxio is crap!!!

I believe cdanteek is giving you information for you to be able to check with the manufacturer of your video card/chip to see about getting a driver from them that may work better for you.

The problem is not with the Roxio software you have, the problem is that your video card/chip does not meet the minimum requirements of the software.

All my searches show that the Video card is supplied by SiS to my PC manufacturer. (Medion). Why don't Roxio explain the requirements on their product. Perhaps because this would cut their market to far less.

I had no problem using my other software for creating DVD's with the old driver. What's so special with EMC9??

There is no "SiS 650_651_M650_740 card" listed!







Lets start again, what do you have ?





Make and model of the PC?

cd

Right click for video card shows Adapter Type 651, Chip Type SiS 651, DAC Type Internal, Memory Size 32Mb, Adapter String Mirage, Bios Info 1.11.02

Computer is Medion 2880 MT5 Type MT 174 with Pentium 4 2.8 GHz purcased Dec 2002

You have a integrated graphics chipset with 32Mb of Ram. It is a old, out dated, under powered, and not a Direct X 9 compatible chip. Look below, the same and more information should of been on any advertising Box/Website when you bought the software.

Is it a laptop? If not, can you add a graphics card? You need a AGP or PCI slot available on the Mother Board, if you don't know, contact the PC maker to find out. Make sure the rest of the PC is at or above Minimum System Requirements.

Sorry, cd


Minimum System Requirements:

* Microsoft® Windows Vista™ Home/Business/Ultimate,Windows® XP Home/Pro/MCE (Service Pack 2), Windows XP Pro x64 Edition, Windows 2000 (Service Pack 4 or later)1
* For burning music and data discs: 500 MHz Intel® Pentium III or equivalent; 128 MB RAM
* For DVD, slideshow or video authoring: 1.4 GHz Intel Pentium 4 or equivalent; 256 MB RAM
* or real-time MPEG-2 capture and burning:1.6 GHz Intel Pentium 4 or equivalent; 256 MB RAM
* For viewing DivX HD or H.264 video files in full screen mode: 2 GHz Intel Pentium 4 or equivalent; 512 MB RAM
* 7200 RPM hard disk drive recommended for video projects
* 1 GB of free hard disk space for typical installation of all components
* 1 GB of free hard disk space for every 5 minutes of video for video capture
* Up to 9 GB of free hard disk space for copying DVD-Video3 discs
* 1024x768, 16-bit color graphics card; 24-bit or 32-bit true color recommended
* DirectX 9 or higher compatible sound card and graphics card
* QuickTime 7 or greater for burning of M4A files
* Windows Media Player 9 or higher for Windows 2000 systems; Windows Media Player 10 or higher for Windows XP and Vista systems
* Microsoft Internet Explorer 6 or higher
* CD-ROM drive to install the software
* Internet connection required for registration, activation, product updates, and some features including photo sharing and Gracenote® MusicID™ support (to retrieve artist, album and track information). Any Internet charges are the user's responsibility.

cd

OK DXDIAG shows DirectX Version 9.0c and all tests were successful. I really don't see what an old video card has to do with the PC not shutting down properly!!
rc

royc,

You jumped into this post at post #9. Have you read 1-9?

Did your PC shut down fine before the sis video driver?

You can install DirectX 9 on a PC with a non-compliant or not DirectX 9 video adapter and the system will say DirectX 9. I really doubt the Test Direct3D passed, with a 32Mb (IGP).

Have you looked into the other options I mentioned?

cd

Where is 1-9?

Yes PC shut down fine before installing the SiS driver update. I rolled back to the old driver from Device Manager but still have the shutdown problem and also MyDVD is not working again.

Which other options that you mentioned do you mean?

1-9 is post 1-9 on page one (1).

"Which other options that you mentioned do you mean?"

Post #25
Is it a laptop? If not, can you add a graphics card? You need a AGP or PCI slot available on the Mother Board, if you don't know, contact the PC maker to find out. Make sure the rest of the PC is at or above Minimum System Requirements.


You need to uninstall the Software. Fix your pc problems and check into your options. Then if you meet minimum system requirements reinstall the software.

Do you understand what I'm saying now?

cd

I can't see anything on Page 1 that says 1-9. Post #9 on Page 1 is my first entry.
Going to uninstall EMC9 now as I guess that's what you mean
royc

He means, read the first 9 posts in this thread.

I have read the stuff, done MS Windows Install Cleanup which resulted in even more problems!! I have now done a System Restore to a date previous to installing EMC9. PC works so I will be returning ECM9 to my retailer for a refund unless someone can convince me that this install is worth continuing.

Shame, as I thought EMC9 was the answer to my Video needs.

Sorry it didn't work out for you, but if you have decided not to get a standalone video card, you're just as well off returning the software.