I am having a problem with Windows Media Player 9 playing MPG files from a web site. It shows the first frame and you hear the sound. I can close Windows Media Player and reopen to the same link and it will play ok. What is happening is that the mpg file must be saved or cached on C drive to play. Why I am talking about this on Roxio 8 discussion is that I learned uninstalling Roxio 8 it will make it work correctly. I reinstall Roxio 8 and the problem is back again. I only notice this happening on MPG files, WMV files work correctly. This wasn't a problem on Version 7.5. Does anyone know of a work around for this problem?

Can you provide a link to the website, you can send me a PM with this information if it isn't suitable for posting here. I want to recreate the problem here as it's much easier to explain to the developers when we can do so.

This problem is reproduceable with WMP 10 also.

Here is a link to a good web site that can be used to test this problem.

http://www.jerilynnryan.de/mov/www.jerilyn...zing-grace.mpeg

After you have been to the site and found it wouldn't play the first time but then it will the next time because it has been cached on you hard drive. To test again you need to go to your internet options and delete the temporary files.

I can confirm that I had the same with that link.

You can go to
http://www.jerilynnryan.de/index1.html. (in German)

The text actually suggests that you should download the video (which is best done by right clicking on the link 'hier klicken', save to disk). If you left click WMP opens, connects but no sound or picture, but can't play, until you close, reopen and then it plays the cached file OK.
I have not tested whether this is due to EMC8 being installed or not.

I can confirm that it is EMC 8 and that the patch does not fix it. I wiped and re-loaded my computer recently and monitored for this specific problem. Interestingly, if you re-apply XP SP2 after the EMC and update are installed, the problem will go away. If you install EMC 8 or the update without then re-applying SP2, the problem remains. This occurs with any cached mpeg file, even from e-mail.

When you say reapply SP2, what does that do to the ~40 or so post SP2 updates? Do they all have to be reinstalled as well?

Interesting - I'm noticing the same thing. Wondering if it happened only after installing 8.05. I didn't notice this for some time after installing so there may be other possibilities but it may be worth checking out.

- Hannes

Same thing here...never tried before.
I thought after the marriage problem with her politico ex-husband, Ms. Ryan would do something. Didn't know she sang but I do know she helped the ratings for Star Trek Voyager when she joined. I was already a mild Trekkie but, she sure got my attention in those space suits (meow)

I tried again but this time booting to Vista and using it's WMP 11. This was not cached as Vista's sitting on a separate hard drive entirely. So, it's either WMP 9 & 10 or the fact that I don't have EMC installed in Vista.

I have a fix but I'm trying to verify it doesn't break anything else... seems to be an issue with the mainconcept splitter....

I am having the same problem, but with MusicMatch 10.

Completely different issue, please don't threadjack!

I am experiencing this same phenon. with my system, EMC 8.05 Win xp sp2 and wmp 10. Any fixes yet?? Do not have this prob. with EMC 7 or 7.5

I haven't found any fixes yet. I uninstalled EMC 8 to get rid of the problem. I tried to install EMC 7.5 and it will not work now but that is another problem for a new thread. Sure hope that someone finds a fix to the problem as I like EMC 8 better and would like to go back to using it.

Just wanted to share that I also experienced this problem immediately after installing Easy Media Creator 8.0. I just received the installation disk through a mail order and installed it yesterday. The build is 805B30B ENU (from Creator Classic 'about').

I also have this issue of having to double click an mpg for it to play correctly.. It is clearly an issue with the Roxio 8 application being installed. My guess that anyone else who's tried this application has the issue. Any update on that possible fix. It's a nuisance.

What problem are you posting about? A bit more information would be helpful perhaps a completely new thread since there have been several issues discussed and they are not all the same

Read the thread, these are all about the SAME issue. When you install EMC 8, windows media player no longer plays .mpg or .mpeg files when you click a web page link. You either have to download the file and play it off of the disk or stop the player and click the link a second time so it will play the file from cache. The files freeze on the last frame, and the audio continues to play normally.

EMC 8 was the first software on the laptop? What do you consider software, then? There is no doubt a conflict with other software on your computer. Suggestion, with the exception of WMP, get rid of all the burning programs, reboot, and install EMC 8. If it works, one by one, install the other programs.

Let us know how it goes for you.

You said you have Nero installed. Does that include their packet writing software called InCD? If you also installed EMC 8's packet writing software (Drag-to-Disc) then you have a conflivt and one of the packet writing softwares has to go. One one packet writing package can be installed on a system at one time.

I would be happy if you had no problems with the software, but like you not wanting to do Roxio's work for them, I sure the hell don't want to do your reading for you. Read some posts, and you will find what I told you is pretty important.

If you don't want my help, I will gladly bow out. Good luck to you.

buy

for

This is unbelievable. I have the exact same problem. Streaming only works now with the files that are buffered, like WMV files. Every other type of file you get the first frame of video then its frozen with audio.

The only way to make it play is to click a local file first, then back to the one you want to stream, and it works once then breaks again.

Please Roxio, fix this.

I used to have this problem, but after playing with the video acceleration slide bar on the performance tab in options menu it seems to have gone away. seems odd, no matter where i put the slider none -> full all videos seem to play ok now.

same problem here, go to to test.

If I uninstall EMC 8 everything goes back to normal.
Has anybody pointed this out to roxio/sonic?

They should provide a fix.

I have tried changing the accelleration slider, it doesn't help, if you close the clip and reopened it works.

What is this forum for anyway. No one answers any questions or adresses issues?

It is not: a way to contact, or report an issue to, Sonic/Roxio. (Altho fortunately, they do on occasion post information here)

It is: a place for USERS to exchange ideas or help each other with issues. Many users answer many posts. As users, none of us can 'address' any issues in regards to 'fixing' any parts of the program. Only Roxio/Sonic can do that. Based on a post (in another topic), They are aware of this issue and are working on it. When they have a fix, I'm sure they'll post it.

know

EMC 8 vs WMP 10

What's the status on this issue? I was about to buy online, but would rather wait for more information or resolution then deal with this headache.

Are there any other Gocha's with EMC 8 ?? I've been using 7.x for sometime now. I only burn data CDs for software distribution to my clients.

Thanks.

abc

If all you really use it for is data cd's, then IMHO I don't see any need in your situation to getting v8. Most of the changes from 7.x to 8 have taken place in the Video and Audio related portions of the suite.

Yes, the consensus is definately: DONT UPGRADE TO EMC8 UNLESS 7.x IS BROKE.

Big thanks to the kind folks for the PMs I received. Everyone is on the same page here.

Roxio is so wrapped up getting those cute boxes into retail stores that they've completely lost touch with basic quality control. The v8 software clearly breaks more than it fixes.

Roxio should be more active in forums like this, which consists of their customers, listen + learn + inform, and be PROACTIVE and aggressive in fixing / improving the products. This is good business 101, any industry. Unfortunately poor management direction has been going on for quite a long time at Roxio, anybody rememeber when 7.0 first came out, or the Napster headaches, ouch. No relief in sight, evidenced by EMC8.

Sorry, didn't mean to make it sound like I agreed for the reasons you stated. I didn't see any reason for you to upgrade for what you said you use the program for. If you had been asking about something else, like Video editing or DVD Authoring, my suggestion may have been different.

I feel that this forum is one example of Sonic/Roxio being proactive. They are the ones footing the bill for this forum to be here for us users, so that we can exchange ideas and information to help each other. You don't find that with many companies. Nero, for an example, does not have such a thing. And there are company reps who do post and help out here from time to time. Mostly on their own 'after work' time.

I, like many, have had no real problems with v8. Like all software tho, there are going to be some that have problems. When compared to the launch of v7.0, v8 seems to be a lot better in that respect if the boards are any indication. There have been a lot fewer posting a multitude of problems.

Also keep in mind, when 7.0 came out, Roxio & Napster were the same company. Then they separated into 2 individual companies. Then Sonic bought Roxio not real long after that, and now Sonic seems to be the driving force behind the final creative control of the products. v7.5 was the first hybrid that contained programs from both Sonic & Roxio combined. That's a lot of changes in corporate management and who decides what IMHO. Especially given that, if I had to rate the 2 products initial launches, I'd give 7.0 a '5' (at best) and v8 a 7.5

Since confirming earlier in this thread that I had the problem with WMP10, I have done two things:

1. Installed IE7beta2 preview.
2. In WMP10, Tools, options, I checked connect to the internet, click apply, OK

Now if I click on one of the streaming links (one of the three bottom videos) on above quoted site, WMP10, connects, buffers the whole file and plays it.

If I don't do 2. I get a message:
"Windows Media Player cannot play the file. If the file is located on the Internet, connect to the Internet. If the file is located a removable storage card, insert the storage card."
This message appears despite the fact that I am connected...

I disagree with lpissonitte, This thread has over 2550 viewings and I hav,nt heard from Roxio that they are looking into this. Reading other threads told me that another member believes they are working on it but that was third party info.
Besides thanking you, I just wanted to post like lBisonette so I can become a GURU by rewriting previous post with a few changes, but I won't pat Roxio on the back JUST because they are sponsoring this forum.

So Roxio, have you read this thread and are you working on it? A response would be much appreciated.

My first post. If the original issue hasn't been resolved, let me take a shot at it. I was noticing the same issue - video freezing on a frame, but the audio playing just fine. What it turned out to be was that when installing EMC8, it becomes the default for mpg and WMV video files - that causes the problem. I went into Widows Media Player and confirmed that those video formats were grayed, indicating that WMP was no longer the default player. I recehcked them, and all is well once again.

Hope this helps.

You are something else. Larry has helped a multitude of people in the time that he has posted on these forums. I am really surprised that he tried to help you. Even if your problem was solved, it is doubtful that you would be satisfied. You impress me as being the proverbial pisser and moaner.

Thanks Bruce. Appreciate the kind words.

In actuality, I never did try to 'help' or post anything in reply to 'that' user. All of my posts in this topic were to others. So I don't know why he suddenly felt the need to verbally attack me. No matter, I just added him to my 'ignore' list so anything he posts will be out of site for me.

For anyone else who cares to note, I see some others have posted workarounds that the have found that may be helpful for now. For that, Thank You. That's the main purpose of these forums, to share ideas and information with your fellow users. Also, if one carefully reads thru this whole topic, in post #10 it is noted by a Roxio rep that they have a fix that is being tested for the original issue related to WMP 10. I would suspect then that they were able to finally replicate the issue (with help from some users) and that a fix will be included in an update at some point in time.

I don't understand how are you guys not having any problem, if you did something and worked, please explain the steps. I have tried going to file type and select all, but the problem is still there...only first frame sound for a little than all stops.

fastmix,
Well, since not all pc's have all the same software & hardware, the only thing I can think of as to why some of us have not experienced the problems in this thread, is that we just don't have whatever combination of things installed that are causing it to happen. Did either of the other posts where someone figured out a workaround work for you?

And where do I find the other posts.
This is the only one I have found that talks about this issue.
Can anybody say that with emc 8 and xp sp2 is not having this issue, or that they did have it and did something to make it work?

Inside this topic is where I was refering to. Like post #41 at the top of this page (3), this one:

If you're having this problem...

1) Click on Start --> Run
2) In the run dialogue box and type in:

regsvr32 /u mcspmpeg.ax

3) Click OK. You should get a message like "DllUnregisterServer in mcspmpeg.ax succeeded."

4) Now see if you still have problems streaming MPEG files in Media Player and post a reply.....

So far, that seems to have fixed it. Thanks!

That did not work for me. But it put me on the right track. When I installed Sony Movie Studio had same problem. Their knowledge base suggested searching for mcspmpeg.ax and another .ax file and renaming them to xxx.ax.hide. Worked on Sony. Since one of these was the one Patarox suggested, I did a seach and found it in a Roxio shared folder, renamed it and Voila!! Media Creator does not mess up WMP anymore. I went back to the Sony folder and un-named the other one and WMP still works ok. Apprently only the one file is necessary to rename.

By the way when you go to the Main Concepts, the providers of this codec, knowledge base - it is always not their fault, it is the programmers using their product, but the products I have installed (from different companies) that have their file in it both have acted up. Is it the programmers using the product or is the programmers writing the tool that is at fault. Can add MainConcepts standard reply to this list 1) the check is in the mail, 2) sure honey I will mary you, 3) I'm from the government and I am here to help you.