I lost the image transfer software, that cam with my sony handy cam. I bought Easy Media Creator 9 and it wont recognize my device. this is very frusterating because this is why i bought the software. Any one please help. I am up for any advise you can offer.

Check out this post and see if your camcorder is supported. What model is it?

http://forums.support.roxio.com/index.php?showtopic=11669

What Sony model is it? Is it analog or digital?

Have you tried contacting Sony or checking their website to see if you can get their software replaced?

I have the same problem with a SONY DCR HC96E. When i go to Capture it lets me select Sony DV Device but in Status it says UNKNOWN CAPTURE ERROR. Does this mean ive spent money on a program that doesnt capture from my camera. Its no good capturing from Movieplayer2 because after 15 mins it crashes. Ive read up on a fix for it which sort of worked as it gave me another 5mins capturing time (something to do with virtual memory settings) But why should i have to even think about using another program when Roxio is supposed to capture using Firewire. Didnt mention on the box only works with some cameras!

Anybody got a fix
Thanks
Chris

Your problem is NOT the same as the OP's. See the thread that you started for a possible answer to your problem.

Post to that thread, not this one.