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Roxio Community > Easy Media Creator Products > Legacy Creator Products > Easy Media Creator 7, 7.5 and 8 > EMC 7 / 7.5 - Install / Uninstall / Update
mobilhomer
I just bought EMC 7. Install gives me the error 1309 cannot access flie "mpegstreamdemuxer.dll"
The file is on the cd, but I cannot access it in any way. Can't copy, disc copy won't work. Tried copying to hard drive, this is the only file that will not copy. It is in common/roxio shared/sharedcom
Can someone send me this file? I would appreciate this very much. Thanks for any help
gi7omy
It sounds as if you have a faulty CD - where did you get it from?
mobilhomer
QUOTE (gi7omy @ May 4 2007, 07:08 AM) *
It sounds as if you have a faulty CD - where did you get it from?

Ebay, new sealed in the box. Best Buy sticker and rebate certificate attached. I am pretty sure it's not bootleg. Seller has almost 7000 feedback, almost zero neg.
lynn98109
QUOTE (mobilhomer @ May 4 2007, 10:11 AM) *
Ebay, new sealed in the box. Best Buy sticker and rebate certificate attached. I am pretty sure it's not bootleg. Seller has almost 7000 feedback, almost zero neg.

You might contact the seller and explain the situation. It could be a faulty disc.

Lynn
lynn98109
Maybe I shd've added - I have a CD I bought used & cheap which has a bubble in the plastic. The track with the bubble is .... well, I don't know if it might be playable or not; when suddenly my computer screen went black and there was dead silence my heart missed a few beats as well by the time it came back up.

I have another copy of that CD (also used and cheap) that plays fine. I considered re-selling the first copy, but I think someday I need to trash it.

There are legitimate commercially-pressed CDs with flaws. Rare, but it happens.

Lynn
mobilhomer
I am returning my bad cd to the seller for a replacement. Thanks for the feedback and interest.
Does anyone have this program installed that would copy the file and attach it for me? Thanks Ken
mobilhomer
I just installed this same cd on another computer, no problem. If I get installed on my computer, I will post resolution. Thanks for your help, Ken
mobilhomer
I have AVG installed. It misidentifies the MPEGStreamdemuxer.dll as a Trojan.
The way to bypass this is to disable heuristics. Installed with no more problems. Work great.
lynn98109
The reason I don't use AVG is it considers Roxio ECDC 5 to be a virus.

Yes, Roxio did issue a patch with an alternative vesion of the file in question, but my confidence in AVG as a potential AV program on my computers was badly dented. (And that's only from reading posts by others; it allowed me to avoid learning the hard way myself.)

Lynn
mobilhomer
Still, I'd rather work around a false positive than repair a false safe.
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