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Full Version: Toast Video Player Crashes On Startup
Roxio Community > Macintosh Applications > TiVo Transfer, Mac2TiVo, and TiVoToGo
Sgt Stadanko
Hey All,

Trying to watch a transfered tivo file and Toast Video Player crashes on startup everytime. I have tried launching it standalone with no video as well as running the reinstall. No luck. I am running Leopard 10.5.2 Here is the error log:
CODE
Process: Toast Video Player [83263]
Path: /Applications/Toast 8 Titanium/Toast Titanium.app/Contents/Resources/Toast Video Player.app/Contents/MacOS/Toast Video Player
Identifier: com.elgato.VideoPlayer
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [86]

Date/Time: 2008-03-02 14:22:56.964 -0600
OS Version: Mac OS X 10.5.2 (9C31)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000001a7c2a9
Crashed Thread: 0

Thread 0 Crashed:
0 com.apple.CoreFoundation 0x94f191f5 CFHash + 21
1 com.apple.CoreFoundation 0x94ee5a1e __CFDictionaryFindBuckets2 + 94
2 com.apple.CoreFoundation 0x94ee6eed __CFDictionaryGrow + 573
3 com.apple.CoreFoundation 0x94ee785f CFDictionarySetValue + 735
4 com.apple.CoreFoundation 0x94f82414 __CFXPreferencesGetSnapshotSearchList + 564
5 com.apple.CoreFoundation 0x94f824dd __CFXPreferencesCopyCurrentApplicationState + 45
6 com.apple.CoreFoundation 0x94eef590 CFLocaleCopyCurrent + 112
7 com.apple.Foundation 0x91374822 +[NSLocale(NSLocale) currentLocale] + 18
8 com.apple.Foundation 0x913722f4 -[NSUserDefaults(NSUserDefaults) initWithUser:] + 452
9 com.apple.Foundation 0x913720d0 +[NSUserDefaults(NSUserDefaults) standardUserDefaults] + 176
10 ...apple.AddressBook.framework 0x9170ef40 ABUpdatePerfFlags + 39
11 ...apple.AddressBook.framework 0x9170ec4c +[ABAddressBook initialize] + 104
12 libobjc.A.dylib 0x9432db78 _class_initialize + 367
13 libobjc.A.dylib 0x9432c4f9 _class_lookupMethodAndLoadCache + 81
14 libobjc.A.dylib 0x9433c736 objc_msgSend + 102
15 com.elgato.VideoPlayer 0x005e8346 __static_initialization_and_destruction_0(int, int) + 24
16 dyld 0x8fe12e76 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 246
17 dyld 0x8fe0e723 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 307
18 dyld 0x8fe0e809 ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 57
19 dyld 0x8fe04102 dyld::initializeMainExecutable() + 146
20 dyld 0x8fe07b5f dyld::_main(mach_header const*, unsigned long, int, char const**, char const**, char const**) + 2975
21 dyld 0x8fe01872 dyldbootstrap::start(mach_header const*, int, char const**, long) + 818
22 dyld 0x8fe01037 _dyld_start + 39

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x01a7c2a4 ebx: 0x94f191ee ecx: 0x00b07980 edx: 0x94f191e0
edi: 0x00b07980 esi: 0x01a7c2a4 ebp: 0xbfffde48 esp: 0xbfffde30
ss: 0x0000001f efl: 0x00210286 eip: 0x94f191f5 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x01a7c2a9

Binary Images:
0x1000 - 0x5eafe0 +com.elgato.VideoPlayer 1.0.2 (1.0.2) /Applications/Toast 8 Titanium/Toast Titanium.app/Contents/Resources/Toast Video Player.app/Contents/MacOS/Toast Video Player
0xa2e000 - 0xa59ffb libcurl.dylib ??? (???) <54ada27deb3b4ff7043d8836264eca0d> /usr/lib/libcurl.dylib
0xa63000 - 0xa68fff com.apple.FWAUserLib 2.4.0 (2.4.0fc8) /System/Library/Frameworks/FWAUserLib.framework/Versions/A/FWAUserLib
0xd2a000 - 0xd9cfff +com.DivXInc.DivXDecoder 6.4.0 (6.4.0) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0xdaa000 - 0xe98fef com.apple.RawCamera.bundle 2.0.2 (2.0.2) /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x8fe00000 - 0x8fe2da53 dyld 96.2 (???) <7af47d3b00b2268947563c7fa8c59a07> /usr/lib/dyld
0x90003000 - 0x90162ff3 libSystem.B.dylib ??? (???) <4899376234e55593b22fc370935f8cdf> /usr/lib/libSystem.B.dylib
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0x9017c000 - 0x9017cffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9017d000 - 0x90210fff com.apple.ink.framework 101.3 (86) <bf3fa8927b4b8baae92381a976fd2079> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x90225000 - 0x90267fef com.apple.NavigationServices 3.5.1 (161) <cc6bd78eabf1e2e7166914e9f12f5850> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
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0x911c5000 - 0x9126cfeb com.apple.QD 3.11.52 (???) <c72bd7bd2ce12694c3640a731d1ad878> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
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0x93cd5000 - 0x93d12fff com.apple.CoreMediaIOServicesPrivate 1.4 (1.4) /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions/A/CoreMediaIOServicesPrivate
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0x93ef0000 - 0x94300fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
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0x95917000 - 0x95956fef libTIFF.dylib ??? (???) <6d0f80e9d4d81f3f64c876aca005bd53> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x959ad000 - 0x959c3fe7 com.apple.CoreVideo 1.5.0 (1.5.0) <7e010557527a0e6d49147c297d16850a> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x959c4000 - 0x961c1fef com.apple.AppKit 6.5.2 (949.26) <bc4593edd8a224409fb6953a354505a0> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x961c2000 - 0x9626bfff com.apple.JavaScriptCore 5523.10.3 (5523.10.3) <9e6719a7a0740f5c224099a7b853e45b> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9626c000 - 0x9626cffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x962a4000 - 0x962e9fef com.apple.Metadata 10.5.2 (398.7) <73a6424c06effc474e699cde6883de99> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x96410000 - 0x96724fe2 com.apple.QuickTime 7.4.1 (14) <1a4838d29e0804a2a102f03c053600f0> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x96725000 - 0x9679fff8 com.apple.print.framework.PrintCore 5.5.2 (245.1) <3c9de512e95fbd838694ee5008d56a28> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x967a0000 - 0x96852ffb libcrypto.0.9.7.dylib ??? (???) <330b0e48e67faffc8c22dfc069ca7a47> /usr/lib/libcrypto.0.9.7.dylib
0x96853000 - 0x9685ffe7 com.apple.opengl 1.5.6 (1.5.6) <d599b1bb0f8a8da6fd125e2587b27776> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x96860000 - 0x9689afff com.apple.coreui 1.1 (61) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x968e0000 - 0x968e5fff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x968e6000 - 0x96905ffa libJPEG.dylib ??? (???) <0cfb80109d624beb9ceb3c43b6c5ec10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x96906000 - 0x96a2afe3 com.apple.audio.toolbox.AudioToolbox 1.5.1 (1.5.1) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x96a2b000 - 0x96a3affe com.apple.DSObjCWrappers.Framework 1.2.1 (1.2.1) <eac1c7b7c07ed3148c85934b6f656308> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x96a3b000 - 0x96a95ff7 com.apple.CoreText 2.0.1 (???) <07494945ad1e3f5395599f42748457cc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x96a96000 - 0x96a9afff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x96a9b000 - 0x96b12fe3 com.apple.CFNetwork 221.5 (221.5) <5474cdd7d2a8b2e8059de249c702df9e> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x96b13000 - 0x96b39fff libcups.2.dylib ??? (???) <85ce204da14d62d6a3a5a9adfba01455> /usr/lib/libcups.2.dylib
0x96b3d000 - 0x96b3dffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x96b3e000 - 0x96ed4ff7 com.apple.QuartzCore 1.5.1 (1.5.1) <665c80f6e28555b303020c8007c36b8b> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x96ed5000 - 0x96f04fe3 com.apple.AE 402.2 (402.2) <e01596187e91af5d48653920017b8c8e> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib


davelively
QUOTE (Sgt Stadanko @ Mar 2 2008, 01:24 PM) *
Hey All,

Trying to watch a transfered tivo file and Toast Video Player crashes on startup everytime. I have tried launching it standalone with no video as well as running the reinstall. No luck. I am running Leopard 10.5.2


I am having this same issue. Running 10.4.11. Shows transfer over just fine, but Toast Video Player crashes on startup. If I try to open the .tivo file in VLC, it gives me error messages "Decoder is leaking pictures, resetting the heap." Toast Video Player will not start whether I try to just start it by itself from the extras menu, or I try to play a TiVo transfer.
soben
QUOTE (davelively @ Mar 22 2008, 01:39 AM) *
I am having this same issue.


Same here -- happens on 10.4.11 and on 10.5.2
LowJack
QUOTE (soben @ Mar 22 2008, 02:45 PM) *
Same here -- happens on 10.4.11 and on 10.5.2


Same problem here! Any chance on help from Roxio???
celebrie
take a look in liburary/quicktime this is what i did to make toast video player work

it is because i had mp4vDecoder.component in library/QuickTime. take a look at quicktime components in previous location. i removed Quicktime folder put it in trash(do not empty trash) and restarted open and closed quicktime. then i started toast video player it start and operated fine then took quicktime folder out of trash and put on desktop, started replacing the components back into library/Quicktime a few at a time restarting toast video player after each time till problem came back then i found out witch one it was. removed the file it worked fine

i am on a mac mini core solo osx 10.4.11 running toast 8.0.4

good luck
davelively
QUOTE (celebrie @ Jun 21 2008, 09:01 PM) *
take a look in liburary/quicktime this is what i did to make toast video player work

it is because i had mp4vDecoder.component in library/QuickTime. take a look at quicktime components in previous location. i removed Quicktime folder put it in trash(do not empty trash) and restarted open and closed quicktime. then i started toast video player it start and operated fine then took quicktime folder out of trash and put on desktop, started replacing the components back into library/Quicktime a few at a time restarting toast video player after each time till problem came back then i found out witch one it was. removed the file it worked fine

i am on a mac mini core solo osx 10.4.11 running toast 8.0.4

good luck


Thanks! It turned out to be a Quicktime issue for me as well. Only for me, it was Divx and/or xvid components in the preferences section that were causing the issues. I think there were compatibility issues between the Toast Divx drivers, and the other native drivers I had isntalled. But now everything is working perfectly.
C1ndyluhu
QUOTE (celebrie @ Jun 21 2008, 11:01 PM) *
take a look in liburary/quicktime this is what i did to make toast video player work

it is because i had mp4vDecoder.component in library/QuickTime. take a look at quicktime components in previous location. i removed Quicktime folder put it in trash(do not empty trash) and restarted open and closed quicktime. then i started toast video player it start and operated fine then took quicktime folder out of trash and put on desktop, started replacing the components back into library/Quicktime a few at a time restarting toast video player after each time till problem came back then i found out witch one it was. removed the file it worked fine

i am on a mac mini core solo osx 10.4.11 running toast 8.0.4

good luck biggrin.gif


Awesome tip. Been struggling with this one all day. Had just updated QuickTime components the night before and suddenly the Tivo Video Player would quit on startup. Removed the DivX and Xvid QuickTime components to the desktop, retstarted the TVP and everything worked great again. Put the components back into the folder one at a time. And it's still working. Thanks! biggrin.gif
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