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Roxio Community > Easy Media Creator Products > Legacy Creator Products > Easy Media Creator 10 > General Discussion
lulu1one
I wanted to start a new production, when I do this I get an Runtime Error.

"This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information"

I have used EM8 before and have no problem....help!
Ijar
QUOTE (lulu1one @ May 19 2008, 03:50 PM) *
I wanted to start a new production, when I do this I get an Runtime Error.

"This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information"

I have used EM8 before and have no problem....help!

Which EMC you are using now!!!
smile.gif
lulu1one
QUOTE (Ijar @ May 19 2008, 06:59 AM) *
Which EMC you are using now!!!
smile.gif


EMC 10

Ijar
QUOTE (lulu1one @ May 19 2008, 04:09 PM) *
EMC 10

Have you tried Add\Remove programs...... and Repair???
lulu1one
QUOTE (lulu1one @ May 19 2008, 07:09 AM) *
EMC 10


I have not done this, I do not have a disc to use, I downloaded the program online.
Syrallas
QUOTE (lulu1one @ May 19 2008, 11:20 AM) *
I have not done this, I do not have a disc to use, I downloaded the program online.

As Ijar noted, go to Control Panel – Add/Remove Programs and run the Repair option. No need for disc trying it this way.

When did you purchase the download?
Syrallas
Magic !

I'll check this out and report back.

This raises the question as to what someone w/o a disc can do to effectuate a clean install. That was one of the reasons I asked when the purchase was made, to see if he can get the disc bundled in w/ the prior purchase. Can you just go back and re-download the program? I assume there is a time limit ....
Jim_Hardin
QUOTE (Syrallas @ May 19 2008, 02:19 PM) *
This raises the question as to what someone w/o a disc can do to effectuate a clean install. That was one of the reasons I asked when the purchase was made, to see if he can get the disc bundled in w/ the prior purchase. Can you just go back and re-download the program? I assume there is a time limit ....

Answered where you posted the question: Here

That's getting picky…

The choices are "Change" or "Remove".

Since you don't want to Remove, one would logically pick Change.

Then you pick "Repair"

Click to view attachment
grandpabruce
I get the same options as James. There is a Repair option, after clicking the Modify button.
Syrallas
QUOTE (Syrallas @ May 19 2008, 02:19 PM) *
Magic !


It appears as though Gurus are omnipotent....
sknis
QUOTE (Syrallas @ May 19 2008, 07:06 PM) *
It appears as though Gurus are omnipotent....

No, just have the ear of the forum moderator.
lulu1one
QUOTE (sknis @ May 20 2008, 04:00 AM) *
No, just have the ear of the forum moderator.


Thanks everyone for the help, going in and doing a repair worked for me.

I could not find my way back here...does that tell you anything!!
lulu
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