hmm, this is really frustrating. This is a straight retail install
on two different machines that have never had any video editing
software on them. One is win2K, one is winXP. Both crash in
the same manner. They crash almost everytime I add a color
panel, but the easiest way to reproduce is to just run VideoWave
from the start menu. with an empty project (how it starts).
It is in storyline mode.
I do these exact steps and it will crash on either computer.
(a) select panel 1 (ie. click it)
(

Production -> Add Color Panel
© select any color, press OK.
(d) Production -> Add Transistion
(e) select any transition, OK
(f) select insert transition AFTER current current panel
(you now have one panel of color, one transition)
(g) select panel 2
(h) Production -> Add Color Panel
(i) select any color, OK.
*CRASH*
VideoWave8.exe has generated errors and will be closed by windows.
You will need to restart the program. An error log is being created. [OK].
Where can I find this error log? Maybe it will show where it is crashing
at?? like a dll name or something?
Help About indicates it is Build 805B56B ENU
and check for updates says there are no updates needed.
Is that the only way to know if this is the latest version?
It is the version that came on the CD (retail).
Without being able to add color panels, the software is not much
use to me unless there is an alternate way of doing it. When
editing a movie, it will usually crash on the 1st color panel I
try and insert.
Help!
I don't see where you ever supplied the requested information on what size processor and what kind of video card you have. That could be helpful to pointing to a possible cause.