Roxio Community > Pc Crashes While Trying To Read Dvd

cej

Jul 28 2008, 09:41 AM

I have used emc8 for quite a while. Few problems. Now I get an a message after inserting a DVD that sonic does not see the license and then goes to a blue screen and reboots.
These are some of the things I have tried after reading topics in this community:
Uninstalled DVD player then reinstalled.
Tried to update drivers (current)
Loaded the patch for rxfilter
Uninstall emc8.
downloaded and installed the windows cleanup utility.
uninstalled all roxio using that program.

The problem does not go away. It plays Cd's just fine.

Whats a mother to do

sknis

Jul 28 2008, 12:40 PM

QUOTE (cej @ Jul 28 2008, 12:41 PM)

I have used emc8 for quite a while. Few problems. Now I get an a message after inserting a DVD that sonic does not see the license and then goes to a blue screen and reboots.
These are some of the things I have tried after reading topics in this community:
Uninstalled DVD player then reinstalled.
Tried to update drivers (current)
Loaded the patch for rxfilter
Uninstall emc8.
downloaded and installed the windows cleanup utility.
uninstalled all roxio using that program.

The problem does not go away. It plays Cd's just fine.

Whats a mother to do

What is on the DVD?

lynn98109

Jul 28 2008, 03:00 PM

Can you use the Windows Media Player, or any other media player, to read the DVD?

Lynn

gi7omy

Jul 29 2008, 01:40 AM

Did you install IE7 and/or WMP11?

If you did - that's the problem - they will need to be removed and rolled back to IE6 and WMP9/10