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Roxio Community > Easy Media Creator Products > Legacy Creator Products > Easy Media Creator 9 > EMC 9 *TRIAL VERSION* > Installation/Update
jojoand
I just had a weird occurence, in that when getting the software expired message for the version 9 trial, I clicked on to go online to purchase, just so that I could find out what the cost would be and make a decision as to whether I wanted the software. I did not really plan to purchase it. On clicking on continue, there was some activity and suddenly the message came up "Thank you for your purchase." I never ok'd a purchase, entered any information, or in any way agreed to purchase the software. The message disappeared so that I couldn't even copy it. When going online to my account (I have registered previous versions of the software) in has the version 9 trial "registered" under my name. Can Roxio bill me for this software when I didn't really want to purchase it? The software appears to be activated, even though I never entered a serial number. It is so close to the version 8 I already had that I never would have purchased it, but was looking to find out if future versions had made any worthwhile changes. Has anyone had this happen before? It isn't even installed on a partition that I regularly use but on a "trial software partition" that I set up just to check out software.

Thank you.
firenhancer
If you have not entered any personal information including credit card or method of payment, there is no way you would be charged. I believe this appears like a clerical error in messaging. I donot have the product installed so cannot really say what actually happened. However, is your product still in trial mode or full functional? If it still remains in trial mode where you have a "clock" icon besides every app, the product still remains trial and there has not been any monetary transaction.
jojoand
QUOTE (firenhancer @ Oct 9 2008, 04:18 PM) *
If you have not entered any personal information including credit card or method of payment, there is no way you would be charged. I believe this appears like a clerical error in messaging. I donot have the product installed so cannot really say what actually happened. However, is your product still in trial mode or full functional? If it still remains in trial mode where you have a "clock" icon besides every app, the product still remains trial and there has not been any monetary transaction.


It appears that it is no longer in trial mode. As I said, it was a very weird process which took just a few seconds.
firenhancer
Well I say then enjoy the product, I guess smile.gif
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