QUOTE (margaret joyce @ Nov 15 2008, 11:36 AM)

Has anybody had problems with importing videos using a HD Camcorder. I go into Capture Video and the only device it recognised is my Web Cam. The USB is working fine as I can import them using the software that came with the Camcorder, but it won't let me do it on Roxio 9. I have just upgrade from Roxio 10 and was unable to do it with that.
Margaret Joyce
What version of the software do you have. Roxio 9 could refer to EMC 9 or Roxio Creator 2009 - there is no package called Roxio 9
If your camcorder does not record to tape then you do not use the Capture option but simply copy the Video_TS folder from your camcorder to your hard drive. Windows Explorer should see your camcorder as a "device"
If you record to tape then you should be using A Firewire connection to capture. Roxio capture is not designed to work with USB when capturing.
What does the HD stand for in "HD camcorder"? It could be "High Definition" or Hard Drive. There are problems with the JVC Everio camcorder. Read through the pinned post at the top of this forum or do a search in this message board for "Everio"