After Installing Windows XP SP3 Whenever I put in a blank DVD+RW into the drive, when I open up Windows Explorer it changes the DVD+-RW to a CD-Rom and the Roxio software when I start it doesn't show any drives available for writing.

I've been in a complete run around with Dell including doing the following:

1. Updating the Firmware on the DVD+-RW
2. Deinstalling and Reinstalling the driver.
3. Removing two registry keys (upper and lower filters)


I can burn a CD just fine, its just when I put in a DVD+RW or a DVD+R that it mysteriously doesn't work.

Has anyone else seen this? I'm almost sure it's got to be either a corrupt windows file somewhere, or a registry issue.

Additional information --- When I put in a blank DVD-RW it identifies as a CD as well.

Download, and install the PX engine, here, then reboot:

http://kb.roxio.com/content//kb/General%20...mation/000070GN

If that doesn't correct the problem, then go to Device Manager, and uninstall your Secondary IDE Channel, reboot, and see if that corrects the problem.

If neither of these correct the problem, then your burner DVD laser may be dead.

I am also face the same problem(dell optiarc DVD RW), after burning DVD is not played back, instead it shows CD and its blank (0bytes). importantly my computer window hangs whenever I tried to click on CD drive (F:).

I am looking for help.
Thanks
Siva

Follow the steps in the post above yours, and if it doesn't work, your Optiarc is toast.

How will I do "uninstall your Secondary IDE Channel" ?
siva

Open device manager, expand the + mark next to IDE ATA/ATAPI controllers, right click on Secondary IDE Channel, left click Uninstall. Ok everything, close things out then reboot....

Click to view attachment


cd

I think yours is intel,mine is AMD. I do not see primary or secondary. nvidia nforce 430/410 serial ATA controller--> this is what I see (twice)

Then remove the SATA controller - same principle applies