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Roxio Community > Easy Media Creator Products > Legacy Creator Products > Easy Media Creator 9 > Program Errors/Crashes/Hangs
StarryDreamer
I am getting upon start up "Runtime Error" followed by the pathname ending with "Roxwatch9.exe" When I click okay, another box comes up with another Runtime Error reading "R6025 pure virtual function call"

I'd gotten this before and did a google search and found that I just had to msconfig, start up and uncheck the Roxio files. I did this and it disappeared for a couple of days. Just recently it has returned. I checked msconfig again and the box is still unchecked.

I am using Roxio Media Creator 9, Windows XP.

What can I do to stop this from happening?
gi7omy
When you check the box, save and reboot

You will get a nag screen on reboot saying that you altered a start up item - tell it that's the way you want it wink.gif
StarryDreamer
QUOTE (gi7omy @ Jan 18 2009, 05:34 AM) *
When you check the box, save and reboot

You will get a nag screen on reboot saying that you altered a start up item - tell it that's the way you want it wink.gif


Yes, I've already done all this previously. But it still appears upon start up (the Runtime error that is)
gi7omy
Definitely strange - once you clear the tick box and reboot it should stay deselected

You could try Control Panel, Admin tools, Component Services and set it there to manual (iof you want to use it at some stage) or disable it if you don't
StarryDreamer
QUOTE (gi7omy @ Jan 18 2009, 10:53 AM) *
Definitely strange - once you clear the tick box and reboot it should stay deselected

You could try Control Panel, Admin tools, Component Services and set it there to manual (iof you want to use it at some stage) or disable it if you don't


The tick box does remain unselected... but the runtime error shows up nonetheless. Oddly enough it doesn't happen consistently. For example, it didn't happen when I booted up yesterday, but then happened this morning when I booted it up.
gi7omy
Check for any other Roxio services that are loaded at boot and also disable them
StarryDreamer
QUOTE (gi7omy @ Jan 20 2009, 03:27 AM) *
Check for any other Roxio services that are loaded at boot and also disable them


I went in to msconfig and instead of "START UP" I went into "SERVICES" and found several Roxio options there. I unchecked them and so far it seems to be working.

Is there a patch or something to correct this? Or was this an error attached to a Microsoft update?
gi7omy
The jury's still out on that - no-one seems too sure but personally I always disable any 'automatic' services that I don't use - including a whole slew of MS ones (like why do I need automatic settings for a UPS when I don't HAVE one?)
grandpabruce
QUOTE (StarryDreamer @ Jan 20 2009, 05:42 PM) *
I went in to msconfig and instead of "START UP" I went into "SERVICES" and found several Roxio options there. I unchecked them and so far it seems to be working.

Is there a patch or something to correct this? Or was this an error attached to a Microsoft update?


What patch would be needed? Start Up, as you found out, usually has nothing in it.
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