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Roxio Community > Easy Media Creator Products > Legacy Creator Products > Easy Media Creator 9 > Installation/Uninstallation/Update
helpmehelpme
i installed emc9 on my pc/windows xp,pro..it would'nt recognize my drives sometimes..so i tried to upgrade to 9.1 on the roxio site. result disaster,it did'nt install and said reinstall product.
it would'nt install.so i went to ad remove programs and removed the potions that did install and tried to reinstall my emc9 from the disc.now i get to publishing product information and it stops and says insert disc.i tried some solutions similar to this problem to no avail....fustration has me crazy!...any help would be a godsend thanks....
grandpabruce
QUOTE (helpmehelpme @ Feb 16 2009, 12:25 PM) *
i installed emc9 on my pc/windows xp,pro..it would'nt recognize my drives sometimes..so i tried to upgrade to 9.1 on the roxio site. result disaster,it did'nt install and said reinstall product.
it would'nt install.so i went to ad remove programs and removed the potions that did install and tried to reinstall my emc9 from the disc.now i get to publishing product information and it stops and says insert disc.i tried some solutions similar to this problem to no avail....fustration has me crazy!...any help would be a godsend thanks....


Do you have a retail version of the software? If not, the 9.1 update won't install.

Follow the clean install directions, here:

http://kb.roxio.com/search.aspx?URL=/conte...6CR&PARAMS=

If you have Vista, scroll down to the bottom of that link, and click on the Vista link.
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