I have been trying for two weeks to get my computer (HP Pavilion) to burn a DVD. I set up my slideshow, command to burn, insert my DVD and it does not recognize my DVD, although it is Maxell DVD-RW. The latest message I got today was after it had done 87% of the burning, was that there was an unrecoverable error that happened. After that I could not get the disk out of the computer drive for the longest time, although there was no activity. Mind you, I have done this before, but not for about six months. I do know how to follow the directions, and am sure of what I did was correct. I tried to burn the DVD on Windows Burner also, with the same error results...PLUS it told me some of my files were corrupt. I think I got the corrupt thing fixed, and tried again...to no avail. This is not a hard thing...but the computer is NOT cooperating. In doing a system check, it said that I need no new driver for Roxio, and that it is working properly. Why then will the DVD not burn in its entirety? I am at wits end.
Appreciate any replies and advise. I am not extremely all knowing about computers, but know the basics...so if you answer, make it simple, please. I am using the Roxio Creator Basic v9 which came on the computer. I do not know if it was in a red box.
