Been trying to re-install creator 7, & keep getting error message about not have compatible drivers. Comes up with choice from windows media player media (default), that it might be the problem.
Been every where & called everywhere, but Roxio won't give me any information on what to do. Just sends me to self sevice. Read it all!!!!! Can't find any help.
Has anyone had this problem? error says it won't load driver because it will cause my computer not to be stable & etc & etc.
Would sure like to know if anywhere I can find help???
Full Version: Compatible Drivers
Roxio Community > Easy Media Creator Products > Legacy Creator Products > Easy Media Creator 7, 7.5 and 8 > EMC 7 / 7.5 - Install / Uninstall / Update
QUOTE (grethel @ Feb 26 2009, 04:17 PM) 
Been trying to re-install creator 7, & keep getting error message about not have compatible drivers. Comes up with choice from windows media player media (default), that it might be the problem.
Been every where & called everywhere, but Roxio won't give me any information on what to do. Just sends me to self sevice. Read it all!!!!! Can't find any help.
Has anyone had this problem? error says it won't load driver because it will cause my computer not to be stable & etc & etc.
Would sure like to know if anywhere I can find help???
Been every where & called everywhere, but Roxio won't give me any information on what to do. Just sends me to self sevice. Read it all!!!!! Can't find any help.
Has anyone had this problem? error says it won't load driver because it will cause my computer not to be stable & etc & etc.
Would sure like to know if anywhere I can find help???
What operating system do you have? That version will not work with Vista.
What operating system are you trying to install it in?
What exactly is the error message, please?
What exactly is the error message, please?
QUOTE (Brendon @ Feb 26 2009, 02:38 PM)
What operating system are you trying to install it in?
What exactly is the error message, please?
What exactly is the error message, please?
windows xp-message =did not load driver because of being incompatible.
then it list windows media & race track (not sure if I remember this right) never heard of race track. that might be causing the problem.
But I do have windows media (default), went to that web. address that the message gave me when I opened the ballon. It had a download for media 11, but didn'see anything about drivers. Tried to download media 11, but computer said I couldn't use that & wouldn't let me install it.
Tried all the things I seen at roxio & nothing worked for this problem!
Thanks for trying to help, been at this for 4 days!!!
QUOTE (grethel @ Feb 26 2009, 06:51 PM)
windows xp-message =did not load driver because of being incompatible.
then it list windows media & race track (not sure if I remember this right) never heard of race track. that might be causing the problem.
But I do have windows media (default), went to that web. address that the message gave me when I opened the ballon. It had a download for media 11, but didn'see anything about drivers. Tried to download media 11, but computer said I couldn't use that & wouldn't let me install it.
Tried all the things I seen at roxio & nothing worked for this problem!
Thanks for trying to help, been at this for 4 days!!!
then it list windows media & race track (not sure if I remember this right) never heard of race track. that might be causing the problem.
But I do have windows media (default), went to that web. address that the message gave me when I opened the ballon. It had a download for media 11, but didn'see anything about drivers. Tried to download media 11, but computer said I couldn't use that & wouldn't let me install it.
Tried all the things I seen at roxio & nothing worked for this problem!
Thanks for trying to help, been at this for 4 days!!!
If you have IE 7 or WMP 11 installed either one will give you problems.
They need to be rolled back to earlier version's.
Go here for instructions http://forums.support.roxio.com/index.php?showtopic=23162
If you have something called 'race track' on the system - it's well overdue for an AV and malware scan. The only computer oriented stuff I can find called 'racetrack' is still under development by IBM (as a hard drive replacement) so it's possible something is on your computer that shouldn't be there
QUOTE (ogdens @ Feb 26 2009, 04:16 PM)
If you have IE 7 or WMP 11 installed either one will give you problems.
They need to be rolled back to earlier version's.
Go here for instructions http://forums.support.roxio.com/index.php?showtopic=23162
They need to be rolled back to earlier version's.
Go here for instructions http://forums.support.roxio.com/index.php?showtopic=23162
What's IE7 or WMP11 ? I do have WMP11, but it tells me I need drivers that are compatible?
How do I do that? I have roxio,5,6,& now 7? If I get roxio 9, will I be able to use it?
QUOTE (grethel @ Feb 27 2009, 08:05 AM)
What's IE7 or WMP11 ? I do have WMP11, but it tells me I need drivers that are compatible?
How do I do that? I have roxio,5,6,& now 7? If I get roxio 9, will I be able to use it?
What will rolling it back to earlier verison do?
How do I do that? I have roxio,5,6,& now 7? If I get roxio 9, will I be able to use it?
What will rolling it back to earlier verison do?
If you get rid of Media Player 11 and Internet Explorer 7, you may need to re-install EMC but then it will work again.
You might need to do the clean install procedure described elsewjhere
Both IE7 and WMP11 are Vista backports and cause the problem
You might need to do the clean install procedure described elsewjhere
Both IE7 and WMP11 are Vista backports and cause the problem
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