Hi,

I recently got a new computer with XP sp3 on it. It came with "Roxio Creator DE 10.2" - which I didn't like and uninstalled. I have a copy of EMC 7.5 that I really like and tried to install it. Towards the end of the install I got the message "Insert content CD" I have no options and no matter what CD I put in the player it isn't looking for it.

I went into the regedit and removed all references to Roxio. I then attempted to re-install and got the same error message. I tried to copy the CD to the hard disk thinking maybe it was my CD player. But trying to install from hdd gave me the same error message. I copied the CD onto a thumb drive from another computer still thinking it was my CD player and at the same spot in the install I got the same error message.

I don't understand why this isn't work? When I installed this on my previous computer several years ago I had no problems. I have a screen shot of the error and at the point during the install but not sure how to attach it to this.
Suggestions anyone?

Thanks

J

Try the Clean Install process:

*** CLEAN INSTALL ****
v 7.5, 8, 9, 10
XP: http://kb.roxio.com/content/kb/Creator/000086CR

Also keep in mind, v7.5 will not work correctly if you also have IE7 and/or WMP 11 installed
**** IE 7 & WMP 11 Uninstall Post
http://forums.support.roxio.com/index.php?showtopic=23162

When you're making your choices for installing 7.5 make sure you don't include the "Content" in those choices, or else have the 7.5 content disc handy.

I received 2(two) disk with my 7.5 EMC and then another one that says CD creator. When I get the error message I've tried inserting the other (CD creator) disk and that is not what the install program is looking for. Exactly what is the "content" CD?

thanks

In My 7.5 I have the "Program" disc, with the top half of the label in orange, and the "Content" disc which is black on a white background.

The Content CD installs more menus, clipart, styles and stuff, after you've installed the Program one.

I don't know what your third CD would be, I only got two. What label does it have, or what files does it contain?

Brendon

Click to view attachment Click to view attachment

cd

Thanks CD, I didn't have my camera handy.

You're welcome.

cd