Okay first time using EMC 8-

Problem #1

Finished project. Everything pretty and ready to go.

Capacity of current disc: 4700.4 Mb
Estimated size of project:4620.8 Mb

I hit the burn button and ... Destination drive doesn't have enough space. That's a surprise as it seems to me there is just enough to burn the project, though the real question is that there is nowhere to change the location of the cache directory.
At least I haven't been able to find it. I attempted to change something about 'proxy' figuring its the same thing re-named, but I can't even type a new path so that isn't helpful. Having somewhere to cache to seems such a fundamental settings option as I would expect to find it immediately (found it in version 6) but can't here. Even if the project burned, it won't as long as I cannot specify the largest free space I have available (10.3 GB).

Problem #2

From the home application my settings keep defaulting back to an internal CD-RW drive instead of the external DVD-RAM drive I'm burning on/with. I don't know that this is necessarily a factor since MYDVD knows what drive to use. It just complains there isn't enough space to burn the project when in fact there is (almost 80Mb more than what is needed).

I'd appreciate any help from experienced users here however; being very familiar with technical forums and ask please-for an instructive remedy. NOT an jargon-filled explanation, analysis or overview beyond what is necessary to be able to apply those instructions. I don't mean to offend anyone but I have gone through this with NERO issues and have only come away realizing that more people would rather analyze NERO's defects rather than simply admit that it is faulty softwhere which for the end-user's time and money should leave no question why it doesn't work-AND NERO JUST DOES NOT WORK.

Sorry I really needed to get that off my chest. The whole thing going on with NERO is very strange, and very rediculous.
Anyway. Thanks in advance.

Peace.

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LUSTC = (look up! stop chemtrails!)

File size really means nothing in video work. It is time that rules. Basically, you can get 1 hour of video on a standare 4.7GB DVD. How long is your video production? Try burning to an image file (.iso) instead of burning directly to a DVD. Then use Disc Copier to burn it to a DVD.

Also, clean out the temp files on your C drive.

Not an instructive remedy. Okay time rules-How do I determine how long the 'production' is?

BTW there are NO temp files anywhere on the C:\ drive. In fact there is NOTHING on the C:\ but Windows XP SP2
(Again-thanks to NERO [garbage!]). And that's exactly why-I use only one drive for the operation system and maintenance software. Everything else happens on another hard drive. Makes sense to me if you are going to play around with buggy software. It wouldn't matter if the C:\ drive was 100 TB. Nothing runs in the same partition space as the operating system. Period.

But as I already mentioned; being able to specify where to cache the project is fundamental to almost any burning application but this one. Even if I could cache out to the C:\ drive I wouldn't. I've got 10GB on another drive I'm trying to point roxio to in order to use for temp space and it keeps telling me I don't have enough space without giving me an appropriate remedy or option to resolve that issue.

I'm sorry if my tone is a bit frustrated but I've been at this for two weeks and there's just a lot fundamental stuff that seems not to work or is missing with the latest versions of software, and I can't seem to understand why (other than to shag me out of time and money-As NERO did).

Being able to specify where you want your temp directory is a fundamental option-And its not here...

Can anyone explain-why that is-and what needs to be done to get around it? If the user is forced to use c:\ as cache then the software is useless (to me), and this option needs to be included.

You can get Windows to cache the files to a location you want. Click on the Start icon, like you were going to shut down you computer. Then right click on My Computer, and when the next screen comes up, click on the Advanced tab. Then click on the Environmental Variables tab, at the bottom.

Highlight the Temp key, then click on Edit, and enter the path to where you want the temp folders stored. Make sure that you have set up a folder named Temp, at that location, first.

Do the same thing with the Tmp key.

At any rate, if you don't have more than 10GB of room, on any drive on your computer, you aren't going to be doing any video work. Do yourself a favor, and get the largest hard drive you can afford, and install it in your computer.

Thanks for your help.


Still gettig the same thing when I click the burn button though.
Funny at first this didn'y hapen- I at least got to the burning dialog box where you could choose between the DVD drive or setup folders. Now I can't even do that! The project will not validate at all and gives me this silly hard disk error message that says -"go to error" and nothing to go to, or has a "details" button that just repeats the error message.

Should I resart the computer?

These are the kinds of things that frustrate me. You cannot create a piece of software and not SEE the inconsistency in things like this or expect the end-user to KNOW what the remedies are. And then here is a giant discussion board full of people literally telling the manufacturer what is wrong-And the next version gets up bright and early with a whole new plethora of problems or the exact same ones in the last version. When I see that, a red flag goes up.

You are correct though and there is another setting somewher in here that changes the general temp directory. I remember having to do this to test whether or not I had a trojan since my hard drive kept filling up (like it seems to be now).

Any-So I've changed anything that points to a "Temp" or "TMP" directory now to J:\NCache including that for Roxio.
Now what? I'll restart and see what happens-But if this doesn't work I think I'm really gonna lose it because it seems there just isn't a single working DVD burning software out there any more.

NERO simply and suddenly stopped working. I don't trust freeware since I do not know what they will do. Deepburner after close to 8 hours burned 35% of a data disc; Now roxio with all its features, bells and whistles, fails to incorporate a fundamental option into the software and forces the end-user to tweak the one thing that as long as it is working should not be changed-THE OPERATING SYSTEM SETTINGS ITSELF. So now this 'tweak' is more likely to cause the eruption of some other problem with some other software later when it should be taking responsibility for its own functionality and building changes ito itself that can conveniently be undone. I hope the roxio people are looking at this and re-thinking how this all works. You don't change a water main just someone's sink is backed up and that's exactly what I have to do.

I'd run a malware/spyware and virus check on your computer. If that doesn't clean things up, I'd do a clean install of EMC 8.

http://kb.roxio.com/search.aspx?URL=/conte...6CR&PARAMS=

Also, are your drives formatted FAT or NTFS?

Why would you say I have malware?

Understand that there cannot be any malware on my computer because as I mentioned -thanks to NERO - the entire root partition was destroyed and the OS re-installed. The purpose of doing this was to generate a complete new registry, without NERO, without roxio 6 (which also failed miserably to accomplish anything) or anything else I would hope would simply burn a DVD.

Ther are no viruses or malware. Why can't it just be bad software. That's the thing I don't get; miles and miles of forums analyzing why software that people pay throught the nose for doesn't work. The problem isn't this tweak or that fix-The problem is very simply that the software is NO GOOD, and as proven with NERO should simply NOT BE USED.
I won't say that is the case here but I will say that yo don't force an operating system to accomodate software -It's the other way around; the software adapts to what the OS. Virtualizing hard-coded functionality is probably the trend that is causing these kinds of problems and explains why these ware in fact are so bloated.

Now you have given me an option which as I explained to the NERO people is not an option to give a "valued customer".

If it doesn't work-And I uninstall it completely, WHY would I bother putting it back? That's the end of using it altogether. If I have to remove it-it's no good, simple as that. It's nothing to do with patience-it's to do with copmanies that sell things that don't work and expect the public to both pay for and fix them. Do I want a refund? NO-

NERO
ROXIO
AVS

I want the software to WORK.

I didn't say you have malware. I said to check for it.

Let's re-cap here.

Roxio doesn't work on your computer.

Nero doesn't work on your computer.

AVS doesn't work on your computer.

Conclusion: It isn't the software!

I love when this happens...

I never said anything about any of these application not working on MY computer.

No need to check for malware-It isn't there. All of these software programs in one way or another have been found to have functionality issues, in many cases these same issues regardless of the user's system setup. There is nothing profound about that and should reasonably be expected. I'm not complaining about the software more than the lack of consideration for the end-user who did not manufacture it being faced with having to sort through one tweak after another at the expense of everything else that DOES work just fine on their computer-In which case one piece of software is compromising the entire system. The context of saying the programs do not 'work' is in that they do everythig but what the end needs for them to do. I can do other things with AVS but I can't burn any DVDs. I can do other wthings with NERO, but I can't burn DVDs. I can set up great projects with ROXIO- But I can't burn it at all. The primary purpose of the software is to BURN THE DISC. Everything but that works.

Now listen to this- I start applying the removal process only to find that NERO's lightscribe panel is STILL in the registry. How the heck do I get rid of that ? I DID r-nstall NERO one more time before giving up on it and trying roxio. Could there be a connection?

If your computer has been connected to the Internet, there is a good chance you have some spyware or malware on your computer.

Since you don't want to do a check, maybe someone else will drop in and offer a solution. Maybe your burner doesn't show up in Windows, or it is dead or dying.

Quick question before I begin [this is a long post]

I'm having some quality/display issues with the finished DVD that are not consistent. I'm concerned about that too much but
if there's any advice I welcome it. The main thing I need to know is, now that I've got the VIDEO_TS file, do I include and empty AUDIO_TS file and burn those two folders to disc? What are the ROXIOPLASMA files? Are they included in the finished disc? Thanks.

And now for something completely different...

Aha.

Again sorry for my frustrated ranting here. There has been some progress.
I'm reminded of just how ignorant I've been of some fundamental things myself.
In addressing that ignorance I offer this advice:
===================================================

REMOVING ROXIO / NERO COMPONENTS FROM WIN XP SP2

Never mind the details of your particular system setup because they really aren't that important.
If you've been bouncing back and forth between Nero and Roxio and have had an especially difficult
time getting either to work then this is for you. I hope it helps.

If you have previously used NERO and decided to move to ROXIO 8 there are 2 things to keep in mind.
First let me say that my issues with Nero remain unresolved, and since being introduced to EMC8 I've
come to realize that Nero is not nearly as versatile in the first place to be worth the trouble its been.

But if you intend to switch to EMC8 [or any other version] you've got to make up your mind that you're not using NERO.
Get it off your machine once and for all and do not look back. In order to do that however you're going to have to realize a few things and have a few others things handy before you begin installing roxio.

First off lets be clear about application cleaning tools: THEY DO NOT WORK THOROUGHLY ENOUGH TO ARREST ANY CONFLICTS WITH OTHER SOFTWARE. No cleaning tool does, and there are the tiniest, most trivial bits of the program application buried in your system that in some cases are just bound to Windows itself in ways that Windows doesn't mind servicing, and ignores any attempt to obliterate-like file associations, icon drawing, fundamental device functions like "eject". Stuff like that. Think of it the way you'd (not) think of walking or breathing. XP just does it without thinking. And since we're talking about Windows, what is important to realize is that Windows is not the desktop, or your devices, or your processor or MyComputer.

Windows is the system registry; the nervous system between you and all that great stuff you want to do with Windows.
Everything XP knows how to do, from "walking" to creating a *.txt document to burning DVDs is explained here. Whatever is here is what WinXP knows how to do and will attempt to do if the instructions are clear enough.

You can get the NERO clean tool here. It's not going to work, but have it handy. Next, as per granpa's instruction above have the windows installer cleanup and roxio cleaning tool handy as well.

Do not install or run anything yet since we've first got to take some inventory. If like me you've run the nero tool, installed EMC8 and it it is just not cooperating-You've had to uninstall it as well.


NOTE: If you have a LightScribe device, and lightscribe was turned on with NERO, you must completely remove this service
[that NERO installed] before installing EMC8 and expecting LS to work. Even if it does, something else is likely to give you a headache. Information about that is covered in the forums but you can investigate here.

From the RUN command type MSCONFIG. Uncheck any services related to either application in the STARTUP tab, including Lightscribe. Be sure to uncheck all LS settings that give it permission to do anything before you close the task panel.
Go to CONTROL PANEL > Administrative Services > Services. Find NERO services, LS and any EMC8 services you can identify and STOP them.

Click this link for uniblue registry booster. You're going to need to do some serious house-cleaning. We'll see why in a moment.
Oh yeah-we're going to need some detergent. CLICK HERE. There is no excuse for not having this application.
Do not install anything yet. You've got to restart.

Now that you've got all you need and are back up, disable your Internet connection and turn off your firewall. You don't need it. Make sure nothing you've stopped is started; nothing you've turned off is on. Before we start cleaning-let's find the dirt.

From the RUN command, type REGEDIT.
If you don't know any better than to export your registry at this point, you shouldn't be here.
You should also have your Windows XP disc handy - just in case. Know where you export your registry to, and the path to it.

From EDIT click Find OR Ctrl + F.

Type in Nero.
F3 finds the dirt.
Type in Ahead.
F3 finds the dirt.
Type LightScribe
F3 finds the dirt.

Do the same for roxio, MyDVD, CinePLayer and anything else related here. Repeat the process outlined and observe, ad-nauseum, where the dirt is. Do not delete anything yet. Instead, close the registry editor install and run all of the cleaning tools. Install registry booster and windows washer as well [BTW:UBRB unregistered only removes a portion of invalid registry entries. I already have and use it regularly. But there's the point of requiring functional versions of these applications.].

Once you've run the clean processes go back to REGEDIT and observe again what dirt is still left in the system.
Suprised? Now this may not follow similarly in every case, but it does follow.

Open and run RB. Clean back-up and Defrag. Check the registry again after restarting. Continue this process until the
Ctrl + F search returns NO results for any of your entries. Look in the Services and Start Up panels to see if any of these entries persist. Some of them I've enoticed, do. For example, LS is still there, but that may be since I never stopped the service, only prevented it from loading when Windows does, and if Windows is using it, you can't remove it. I had to go through the process several times to remove the project file icon and CinePlayer, and there are two shellEx files in the program directory I was NEVER able-or too tired-to get rid of, forcing me to re-install EMC8 to exact same directory.

Any notes are welcome here.

We're not done yet.

Another discovery as granpa again advised is the need to change environment variables to allow EMC8 to cache somewhere other than C:\ if you've got more room somewhere else, as I do. I reiterate this point not to claim it but to remind that this is not the only thing you may need to do, obviously as long as C:\ is the only drive you have, and you're going to need as much
room on C:\ as you want to burn in that case regardless what the nature of your project is.

This is where the Windows Washer comes in. Use bleach, and plenty of it, AFTER you've gone through and deleted anything else arbitrarily remnant and emptied the recycle bin [WW will empty it again]. Make sure slack space washing is enabled.
Restart again and this time DEFRAGMENT. You MUST have 15% or more free space available to get this done. If you don't you ought to think about deleting that 20GB of porn movies or uninstalling Halo/Sims/U.T./Half-Life/Quake v.(x) G.O.T.M. UltimateFragPack, Google Omniverse, MP3/photoprintshopscreeneffectsmoviemakermegamanager suite v.(x) or whatever else is just sitting around taking up space. Seriously. You're tring to burn a DVD here.

Now this last step is NOT recommended but it is suggested that you compress your drive. You might as well as long as you can undo it and get some mileage in the meantime. Also-get rid of that Godforsaken paging file-It's a computer, not a crank-shaft motor. Do a last wash. Restart.

Now. Before you install roxio make sure that is the only thing you are doing.
Good luck.

Notes welcome.