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Roxio Community > Easy Media Creator Products > Legacy Creator Products > Easy Media Creator 9 > Installation/Uninstallation/Update
allanc1311
I have an old version of Creator 9 Deluxe that came with a Dazzle 90. I bought the Deluxe Version to capture video from my JVC and Sony Camcorder. The delay in using the product was due to some life issues, but now that I have time, I can't get my computer to recognize the Dazzle when I plug it into the USB port. I get an error message that says that the "USB Device is not recognized". Does anyone have an idea of how I can get this to work? Roxio won't help me because my product is " to old".

Thanks,
Allan
Larry
See if one of these KB article helps:

**** DVC 90 Drivers - KB Articles
Vista: http://kb.roxio.com/content/kb/Creator/000137CR
XP: http://kb.roxio.com/content/kb/Creator/000136CR
allanc1311
QUOTE (allanc1311 @ Mar 23 2009, 09:21 AM) *
I have an old version of Creator 9 Deluxe that came with a Dazzle 90. I bought the Deluxe Version to capture video from my JVC and Sony Camcorder. The delay in using the product was due to some life issues, but now that I have time, I can't get my computer to recognize the Dazzle when I plug it into the USB port. I get an error message that says that the "USB Device is not recognized". Does anyone have an idea of how I can get this to work? Roxio won't help me because my product is " to old".

Thanks,
Allan



I clicked on the link for XP, but when I clicked on "here" to download the driver patch, I get an error "The webpage can't be found."
Larry
QUOTE (allanc1311 @ Mar 23 2009, 12:38 PM) *
I clicked on the link for XP, but when I clicked on "here" to download the driver patch, I get an error "The webpage can't be found."


Ah, another bad link from when they made updates to their system. Seems like the upper/lower case is sensitive in there links.

This one should work for the XP article:
http://docs.roxio.com/patches/dvc90.zip
allanc1311
QUOTE (Larry @ Mar 23 2009, 09:43 AM) *
Ah, another bad link from when they made updates to their system. Seems like the upper/lower case is sensitive in there links.

This one should work for the XP article:
http://docs.roxio.com/patches/dvc90.zip


Do you know if the Dazzle 90 will work in a USB 1.0 port?
Larry
QUOTE (allanc1311 @ Mar 23 2009, 01:07 PM) *
Do you know if the Dazzle 90 will work in a USB 1.0 port?


Don't think so. The transfer rate of USB 1 is too slow for the video stream. You'll need to use a USB 2 port.
allanc1311
QUOTE (Larry @ Mar 23 2009, 10:18 AM) *
Don't think so. The transfer rate of USB 1 is too slow for the video stream. You'll need to use a USB 2 port.


That's what I thought. Larry, you have been very helpful. A BIG thanks. --- Allan
Larry
You're welcome. Good Luck.
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