I am trying to capture from a DVD source (converted videos) (DVD plays fine on CINEPLAYER and Sony DVD player) but Roxio only imports 5 mins of clips that are longer. Repeated attempt and also tried this several times on different clips and still only 5 mins will capture.

You do not capture from DVDs - just copy the Video_TS folder from the DVD to your hard drive.
What do you want to do with the video?

Thank you, simple solution - so now I know 2 things:
-how to transfer video off a dvd onto hard drive and then into Roxio
-not to waste time in the future trying to get help from Roxio's tech support (they gave a wrong solution and when I wrote back - no followup reply - days lost)!

All I want to accomplish is taking a few clips, trimming the beginning & end of each and putting them onto a single dvd

So (thanks to you) I brought 2 clips into MY DVD (worked fine)
then I double-clicked on one of the clip icons (which opens a window to trim "start" & "finish")
and when I shift the "start" pointer to where I want clip to begin... it freezes...and I have to close down the prog...

I have done this 3 times with the same effect.

?

In Videowave, does the video play in the prview window (it may be "jumpy")?

Exactly what do you mean by "freezes"? Does it hang the computer completely or is the computer just slow in responding? How long do you wait before deciding your system is "frozen"?
How long in time is the movie you added to Videowave?
What are your system specs, especially video card?

Walt didn't say it, but use VideoWave, instead of MyDVD, for editing. MyDVD is for authoring, and burning, your VideoWave production.

Hi,

By "freeze" I mean "locks up", whole prog freezes and windows program manager shows the prog is "not responding." I import just one 14 min clip. Fine. If I hit "play" it plays. I double click on 'pane 1' to open video trimmer, click set start; set it; and hitting OK freezes the whole prog...

I am running a 2.4 gighz quad core intel chip, dell box with XP and 3 megs memory with an NVIDIA GeForce 8600 GT that has, I think, 256 megs of memory on the card. Should be plenty able to handle Roxio.

But Roxio seems to be overloading the video card (cause it's not refereshing normally) and that shouldn't happen - there's no history of problems with other programs, anything, that the card has stalled...

The clips I have been using are 179mg (14 minutes) and 190megs (16 minutes). I have even tried just the 14 min (to simply cut the first few seconds off the beginning - that's all I want to do) and that freezes the prog.

(I think something's 'off' with Roxio's operation. Honestly, I must have wiped and reinstalled roxio 4 or 5 times since I bought it about a year ago, [even tho I haven't used it for more than 4 or 5 projects])

Thanks for your attention and help,

CS

Your system should handle the program without any problems.

I tried your method of trimming and have no problems.
I only use "your" method if I need to trim less then 10 frames from the start or end of a video clip. Usually i simply use the Timeline for trimming: move the blue cursor to a position on the timeline, click the split button select the segment I want to remove and the click the delete icon (the red X). No need to fiddle with the Trim window

Set the card's performance to best performance or balanced rather than best appearance. Set the card's anisotropic filtering and anti-aliasing to program controlled (they should already be set there.)

In Video Wave or My DVD, go to the top menu, select tools, options and put a dot next to software. Try again. Do not move the dot back to hardware.

Sorry, I am not getting this, but even browsing manual (near useless) I cannot understand your suggestions. Okay, I click the "Timeline" tab (bringing the bottom display/screen, into timeline). The blue cursor (this is the blue cursor within the "timeline" display I assume - no where near the control of moving 'blue cursor' on the top/main screen) - BUT I move it into relative position (exact placement is very tough)
NOW THE PROBLEM. "click the split button" where's it at? Manual is no help. And how do I select the segment? (probably clear once the "split" button is found - huh?!)

Actually, I have never used any split button. Once I set the blue scrubber, into postion, I right click on it, and select split. It works every time.

The Split button is two triangles, side by side, one pointing left, the other pointing right. It is the 3rd symbol to the right on the Internal Tracks tab. You have to be in Timeline view to see it.