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Roxio Community > Easy Media Creator Products > Legacy Creator Products > Easy Media Creator 9 > Windows Vista
kleo
I have a new Dell with Vista...I installed my emc suite 9 and it will not close the disk so that it can be read on any computer...I can read the files on mine, but friends say the disk shows up empty on their computer. What do I need do?
myguggi
QUOTE (kleo @ May 23 2009, 02:18 PM) *
I have a new Dell with Vista...I installed my emc suite 9 and it will not close the disk so that it can be read on any computer...I can read the files on mine, but friends say the disk shows up empty on their computer. What do I need do?



You will have to tell us what you are trying to do and what you are doing.

At the moment you have not supplied any information at all. Installing "EMC 9 Suite" has nothing to do with closing a disc blink.gif
kleo
QUOTE (myguggi @ May 23 2009, 02:37 PM) *
You will have to tell us what you are trying to do and what you are doing.

At the moment you have not supplied any information at all. Installing "EMC 9 Suite" has nothing to do with closing a disc blink.gif

It does when I am burning the disk with the Roxio application...I went to my pictures, opened a file selected all clicked burn....it put all the filesinto roxio and said it was copying all 147 pictures...then when it gave me an otion to leave the disk open or close it so that any computer without roxio could view it ,,,,I chose that option and it gave me an error message that said exactley"Railed to prepare media for CD-Rom or DVD-Rom compatibility".....Is that enough information?
grandpabruce
QUOTE (kleo @ May 23 2009, 05:08 PM) *
It does when I am burning the disk with the Roxio application...I went to my pictures, opened a file selected all clicked burn....it put all the filesinto roxio and said it was copying all 147 pictures...then when it gave me an otion to leave the disk open or close it so that any computer without roxio could view it ,,,,I chose that option and it gave me an error message that said exactley"Railed to prepare media for CD-Rom or DVD-Rom compatibility".....Is that enough information?


You used Drag to Disc, a packet writing software, to burn those files, to a CD or DVD. Don't use that program. Use Creator Classic, instead, and you will not have a problem closing the disc, plus, it is a safer way to backup your important files.

Creator Classic closes the disc, by default. If you want to burn more data to the same disc later, when you click on Burn, uncheck the Read Only box.
kleo
QUOTE (grandpabruce @ May 23 2009, 03:25 PM) *
You used Drag to Disc, a packet writing software, to burn those files, to a CD or DVD. Don't use that program. Use Creator Classic, instead, and you will not have a problem closing the disc, plus, it is a safer way to backup your important files.

Creator Classic closes the disc, by default. If you want to burn more data to the same disc later, when you click on Burn, uncheck the Read Only box.

Thanks..it worked once then when I tried to do a second burn the okay option is not available....only help and cancel. I'm getting so frustrated....I'm not a techie by any means and getting everything to be compatable on this new vista is a drain....
Brendon
Once the disc has been closed, you can't EVER burn to it again. You must leave the Read Only box unchecked whenever you are burning to a disc that you want to add data to at a later time.
Jim_Hardin
Quite a bit of info in the Help file, once you know what to look for laugh.gif

Click to view attachment

You have to expand the Options to see what they are. In this pic, it is set to the Benq drive which contains a Read Only disc with data on it.

But note that there is a open disc in the Sony that could be used:

Click to view attachment
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