Can anyone please explain why whenever I open a project in DVD Builder the Volume control located on the bottom right hand side of my PC's Task Bar reverts to minimum. This results in no sound being heard from my speakers when I preview the project. If I then click on the Volume icon I can slide the volume level up so as to hear the music. This is extremely frustrating. As I have not yet tried to burn a project I am not sure if it will have an impact on the sound in the final project. Although I purchased my Roxio project a few years ago I have never had a need to burn a project until now.
I have another problem relating to burning a project but will leave that for another email request. I have sent a query about that problem to Roxio on three occasions but have never received an answer, which is also very disappointing.