This is the error I get when I try to burn a CD or DVD with Roxio:

Please insert a blank or rewritable CD into the Optiarc DVDRW DL (D:) drive
Supported media: CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, DVD-R DL, DVD+R DL
If you have inserted media, check that it is compatible with your drive.


Then I close it and get

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: ...oxio Shared\9.0\Roxio Central33\Main\Roxio_central33.exe

R6025
-pure virtual function call

The software and drivers are updated. The drive works fine; it was replaced already and that did not fix the problem. It plays DVD's and CD's but will not burn.

Thanks

Suzanne

How about a bit of information on what you are trying to do. "try to burn a CD or DVD with Roxio" does not tell us very much at all. Are trying to burn a video, a data, a music disc? What program from several in the suite are you using? Please post some details. It would also help if you were to list your system specs.

Is this the error message that you are getting?

http://kb.roxio.com/search.aspx?URL=/conte...S=set-locale=en