I was having trouble burning or coping picWhat is happing ? :ture CDs that I took. I get know where.
So uninstalled as suggested in the help section. When I go to reinstall I get an Error message 03E9.80070002.
What is happing ? :

You have a stripped down Dell version of the software. What program, in the Dell suite, are you using to try to copy? And, are you copying from one CD to another?

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I am getting fed up with not being able to reinstall my Roxio. I have tried everything suggested and nothing works.
I keep getting Error Code 03E9.80070002. What is going on?
I have Vista Home Premimum and Roxio came with it already installed.
I unstalled it because It would not Copy or Burn a CD. Plus the label maker function is not there.

You have a OEM version of Roxio. The DE means Dell Edition, so contact Dell and ask them why their version does not work, they also have a forum, you could check that out.

Typical chemist; I bet your handwriting is bad also. If it came preinstalled, it is an OEM version (from Dell?). Contact them for help and to ask what functions are included in your castrated version. Roxio cannot help you with that OEM version.

BTW, it is a Vista registry error; read this from almost more than 2 years ago. Contact your computer manufacturer for a Vista compatble version of that software. Google search is a valuable resource.

What Causes error-code-80070002 Errors :

error-code-80070002 is a critical Windows error and is caused by a corrupt registry entry that should be repaired immediately to prevent further corruption in other applications and/or hardware. Risks include hardware failure, blue screen errors and fatal crashes.

Common Symptoms
error-code-80070002 error symptoms include program lock ups, shut down or start up problems, slow pc performance, sluggish behaviour, screen freeze, beeping sounds, problems opening documents as well as issues during software installation.

Have you been trying to tweak your registry? If you were smart, you would have made a back up; restore it.

Signed: Retired Chemical Engineer !

Thank You for the reply
I am using the Copy and burn on my Roxio before it started acting up.