QUOTE (tsantee @ Oct 19 2009, 07:30 PM)

You can have multiple versions of Toast on your Mac so if you have the older one backed up somewhere just put it back. Are you running Snow Leopard? What kind of Mac are you using?
thx but i dont have prev. versions archived:
Roxio told me to do this-
Please follow the Folder Paths below. Once in the Specified folder, please move the following files to the Trash Can. Once all files are move to the Trash, please follow the instrcutions below.
Folder Paths:
Macintosh HD/Library/Prefrences/
Macintosh HD/Users/(your user name)/Library/Prefrences/
Trash these below files from both folders above(if found in both):
com.BelightSoft.DiscCover2.plist
com.BelightSoft.GetBackup2.plist
com.boinx.fotomagico.plist
com.elgato.VideoPlayer.plist
com.lightcrafts.app
com.lightcrafts.jai.plist
com.lightcrafts.metadata2.plist
com.lightcrafts.templates.plist
com.lightcrafts.ui.plist
com.lightcrafts.utils.plist
com.lqgraphics.motionpictures.plist
com.CDSpinDoctor6.plist
com.roxio.Mac2Tivo.plist
com.roxio.Deepseasoftware.CDSpindoctor.plist
com.roxio.EasyVHStoDVDCapture.plist
com.roxio.Popcorn.plist
com.roxio.Streamer.plist
com.roxio.Toast.plist(will be in BOTH locations)
com.smartsound.sonicfire5.plist(will be in BOTH locations)
com.tivo.desktop.plist(will be in BOTH locations)
Popcorn Preferences
Roxio Toast Prefs
And any other com.Roxio.* files found. If you do not see the files in one folder, please check the other.
Now you will need to Secure Empty your Trash. Close all windows and return to your desktop, click Finder(menubar)> Secure Empty Trash and restart the computer.
When the computer starts up again, please go to the following website and check for any update to your version of Roxio software, if an update is found for your version, please download and save the update. Install and Replace your version in Applications with the update.
it did not work