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Full Version: Win 7 will not shut down after installing Creator 2010
Roxio Community > Easy Media Creator Products > Creator 2010 > Program Errors/Crashes/Hangs
jogo
Had Creator 2009 installed on Windows 7 and everything worked fine. Purchased Creator 2010 pro as download and installed following clean install instructions. Install restarted computer fine but when I shut down systen hung. It eventually restarted with error message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 00000004
BCP2: 00000258
BCP3: 856E6D48
BCP4: 8313FB24
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111609-25506-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-73601-0.sysdata.xml

After that the system would not shut down. Help!

firenhancer
Try disabling the Automatically Restart option and provide Stop error message.
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