QUOTE (sknis @ Nov 21 2009, 08:22 AM)

Dont capture; use Windows to copy the files to yuor hard drive. What is the format of the files on the memory card?
This is going to sound very sad but I dont know. The camcorder is new to me and I have never used a memory card before. I tried inserting the memory card into my card reader - which I use for photo transfers, but the computer did not recognise it at all. The card is 16gb, so I wondered if it was too big. Roxio creator 9 didnt recognise it in the capture window, there did not seem to be means of importing it this way.
Sorry for delay in writingm, but our computer decided to pack up temporarily and we had to reinstall windows!!! It is quite old and needs replacing soon. Just got it back again (thankfully last back up was on Monday!!!)