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Full Version: "VIDEO_TS folder appears to be damaged"--ADVICE?
Roxio Community > Macintosh Applications > Legacy Mac Products > Popcorn 2
magnus523
Hi folks--I got some good advice here a few weeks ago, hoping someone can help again.

I'm attempting to copy a series of videotapes I treasure to DVD, and to make backup copies of these disks via Popcorn II. These are from broadcast TV and NOT copy-protected. I'm using high-quality disks recommended on this forum.

I'm making the initial copies with a Panasonic DMR-EMS20 DVD recorder. I have made dozens of these; ALL play perfectly on the unit, and a friend says their fine on his as well.

BUT about half of the disks WILL NOT COPY via Popcorn. Some do, some don't, and I can't see any rhyme or reason to it. With the ones that don't, I get the following message under Popcorn: "VIDEO_TS folder appears to be damaged."

I've also noted that these problematic disks are reluctant to play on my computer (although, again, they play perfectly on the Panasonic); the Imac (2gz PowerMac PC G5) gives me the following message:

"error reading from disk source: might be scratched or dirty [-36]"

(They're not, by the way--all brand new and untouched by human mitts.)

This leads me to assume the problem isn't with Popcorn, but frankly, I was hoping someone here still might have some insight into the problem. Applecare is baffled, and I have a horror of trying to get answers out of the crack Panasonic staff in Sri Lanka, or wherever--their "customer service" is legendary, and not in a good way.

So, guys--any advice? I'd be most appreciative.
tsantee
My best guess is the brand of media you are using is a problem for the Mac's DVD drive. Test with a different brand (not Memorex media).
magnus523
QUOTE (tsantee @ Jun 26 2006, 08:00 AM) *
My best guess is the brand of media you are using is a problem for the Mac's DVD drive. Test with a different brand (not Memorex media).


I have used both Memorex, which I subsequently heard was lousy from this forum, and Taiyo Yuden, which was recommended here. Same thing happens on both, it seems.

I should say I've made a couple of Taiyo disks--the vast majority is memorex, I admit. But so far, no luck with the better disks.
tsantee
QUOTE (magnus523 @ Jun 26 2006, 06:00 PM) *
I have used both Memorex, which I subsequently heard was lousy from this forum, and Taiyo Yuden, which was recommended here. Same thing happens on both, it seems.

I should say I've made a couple of Taiyo disks--the vast majority is memorex, I admit. But so far, no luck with the better disks.

How well is your Mac drive reading commercial DVDs? I'm wondering if this is a drive problem. Get a disc cleaning disc (they're pretty cheap) and see if that helps your drive recognize the discs.
magnus523
Hey, I'll try it and let you know. Thanks!
magnus523
Okay, sorry for the delay, I had to travel on business unexpectedly. I have purchased a Memorex CD/DVD lens cleaner. It spits out a minute or so after insertion, without giving me access to the promised audio directions, so I don't know if it did its work or not. No change in any case.

I'm skeptical that it's such a simple problem anyway, as conmmercial disks always seem to work, and the disks I've made that DO work seem to keep on working without a hitch. I'm really baffled at this point.
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