Hello.

I installed EMC 9 earlier this morning, and so far, everything appears to be working, except My DVD--which is the component I want to use the most.

I'm getting a warning screen that says, "The following codecs must be activated before using the application. MPEG-2. Click OK to activate."

When I click OK, I get a box that says, "No permission. Bad installation." I click OK and My DVD shuts down.

I'm using a Hauppauge WinTV-GO card and have installed the most current driver and software.

Why am I getting this activation warning? How do I go about activating the codec?

I did a complete installation. (And the program was purchased and is legitimate.)

Thank you!

Are you running IE7 Beta? If so, you need to uninstall it to get activation to work.

I'm not running IE 7 Beta. However, I do use Firefox as my default browser.

Look for these cookies and if they exist, delete them and see if that helps.
username@activation.roxio[1].txt
username@registration.roxio[1].txt
username@www.roxio[1].txt

These are located at:
c:\documents and settings\username\cookies

Do you have your firewall turned on? if so, please disable it, and try it again.
(it could be windows firewall, Norton Security Firewall, etc...)

I am having the same problems. I had IE7 installed and removed it. Removed EMC 9, rebooted, disabled firewall (windows and macafee), stopped the Windows Defender service, installed EMC 9, rebooted, again disabled firewalls and Defender (Defender was preventing me from even installing EMC 9). I still get the MPEG-2 error. I get the following errors in Event Viewer when trying to start Import Video:

Detection of product '{AC0EE5B0-A8FB-4D0A-AF03-2EDC518F841B}', feature 'SoleFeature', component '{BC75C223-1E98-4342-B5D6-38B20DB537ED}' failed. The resource 'HKEY_CLASSES_ROOT\DMX.PLAYDVD\' does not exist.

and

Detection of product '{AC0EE5B0-A8FB-4D0A-AF03-2EDC518F841B}', feature 'SoleFeature' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

Nothing I do seems to make any difference.

After you removed EMC9 and rebooted, did you clear out your cookies and removed all EMC9 folders? Not exactly sure what the reg info is pointing to but maybe do a search of your registry for that string and see what 'product' is referenced.

I am having the same problem with the MPEG-2 "activation" and "no permission - bad installation" message. (I have ATI TV Wonder Elite rather than WinTV).

Has anyone solved this problem yet?

I get the same message but only on my laptop and haven't yet figured out exactly what this means. Still working on it.

I finally did a clean install of Windows, loaded EMC9, and the error went away; didn't even get the prompt to "activate". I had an ATI TV Wonder and an ATI video card that came with lots of software installed. I am thinking that it was getting in the way somehow (maybe another registered MPEG2 codec??). It seems like a video capture/TV tuner card is a common thread. I will take an image, and then install the ATI software and see what happens.

You will get the prompt to activate, eventually. I opened VideoWave many many times before I was prompted to activate. A definite bug in the system.

When I finally got the activation request for MPEG 2, at first I got the same message. I thought it must be because of IE 7, so rolled back to IE 6. Opened MyDVD, was again asked to activate MPEG 2, same result. I then shut down my Zone Alarm firewall and used the Windows firewall instead, with IE6 set as the default browser and the activation succeeded next time I opened MyDVD.

High fives to you, and thanks for posting your solution. Personally, I can't imagine anyone using ZA. It has caused a multitude of problems with programs, and it is not needed if you have XP SP2 installed. But then again, I say that because I also have a hardware firewall in my router.

I also have a firewall in my router and I have ZA as an extra precaution but agree, it's probably not needed. However, I've never had it cause a problem but have had Norton Internet Security and McaFee cause problems and won't use them. ZA has come a long way in the last 2 versions. I hardly even know it's there.

The only way that I know it is around is from the posts of folks who have it installed. When they disable it, 99% of the posters solve the problems with the software for which ZA is causing problems.

Interesting, a phone home problem? Like MS? You were worried about XP SP 2 Right?

cdanteek

Not really worried about SP2 now. I was worried about in fouling up programs that I use for my business. That is why I did not install it. I need the programs to work, so I will continue to have some income.

SP2 did not cause problems with the programs, but when SP2 first came out, 2 of the programs that I use for business, were on the list of having problems with SP2.

I tried everything suggested but a clean install. Finally bit the bullet and did the clean install, all is well now. There is one problem, this is my third clean install in less than 3 weeks of use to clear other problems. I hope Roxio is listening and comes up with a patch soon to fix what appears to be many bugs. This software is way to unstable for the price they demand.

Who do we have to wait for to come up with a fix for this? Microsoft or Roxio? I read through this and removed IE7. Installed IE6. Same problem. Downloaded and installed latest IE7. Still have the same problem. It had been working fine with IE7 until yesterday. Then this popped up all of a sudden. IE doesn't seem to be the problem for me. I've disabled McAfee and Windows XP firewall. Still have the problem. This is sucking bigtime. MY DVD is the main reason I bought EMC9 and I can't use it now. I'm really not interested in doing a clean Windows install just to use one program. I hope they fix this soon.

Joe

Have to wait for MS to lock in the release – IE7 is beta!!!!

Beta means things are changing and how do you 'fix' something when they keep changing it.

If you are not self reliant on a computer you should never install any beta software. A good self test is are you willing to reformat your HD right now?

If the answer is No, you are not a beta tester!

Forgive me for not being an elite beta tester but I have better things to do than format my hard drive every time I install a non MicroSoft program! That said, I did install IE7 knowing full well that I may have serious issues with IE7 and format may be necessary. However........Since installing IE7 I've had NO ISSUES with any other program on my system. IE7 has been so rock stable and user friendly that I've stopped using Mozilla Firefox in favor of this "beta" program.

Lets look at this from a logical point of view shall we? My system works fine with no issues whatsoever. I install EMC9. IT has issues. I'm expected to reformat my hard drive and re-install everything just to make EMC9 work. Now tell me. Which program sounds like the beta now?


Joe

Is there anyway to just re-install MyDVD and MPEG2 software without re-installing the full application.
I really don't want to start again after getting the app installed more than 20 times and finally got it installed!

Please advise. Thanks!

Ricky

I finally got mine to work. btw, mine was working for a couple of weeks until I installed the content CD. After that I got the dreaded "No permission. Bad installation."

Anyway, after numerous tries and the help of some posts in this forum here is how I got it to work:

1.uninstalled ALL sonic and roxio products using control panel (suite,drag-to-disc,content,ringtone apps)

2.rebooted

3.deleted all folders named roxio and sonic in "application data" of "documents and settings" and the same in "local settings" for ALL and my userid

4.deleted all entries named roxio and sonic in the registry HKEY_LOCAL_MACHINE/SOFTWARE

5. deleted cookies using the IE "delete cookies" feature (IE6), not manually in the cookie folder, as I tried before.

6.rebooted

7.ran full install of the suite (not the content CD though )

ran MyDVD, was asked for the activation and Bingo! it worked

hth

Are you saying that you have to activate before adding the content cd? That has not been the case for me but if it works for you, it may work for others so thanks for the post.

No. I am just saying that I did not install the content. I was trying to be perfectly clear on the steps I took. Now I am thinking I probably should have installed it but at least I got it working again. Oh well, I may try to add it later.

I got "Bad installation" problem after doing a boot-partition restore from backup.
Before this, I was pretty happy with EMC9, although it's abysmally slow in launching
apps (What'd they code this in?--COBOL???), and I get tired of canceling the "your
video driver needs updating"--which it absolutely doesn't--advisory.

First tried re-installing without removing cookies & Registry stuff, didn't work.
Then did it again following this formula here, still doesn't work.
Now, I'm getting .

I also sent a support request to Roxio; no word yet.

--Michael Gorder
ASUS Cusl2
512 MB RAM
936 MHz o'c'd P-III
WinXP Pro SP2, IE6, Norton IntSec

You do realize that you only meet the min requirements for burning data or music cd's, don't you? With that system you'd be fortunate if any of the video apps even open, much less function.

And over clocked at that which can cause serious heat issues. PCI video card? I don't even remember if PIII mobos even had AGP back then, but most likely the video card is not fully DirectX 9.0c compliant unless you've upgraded that within the last few years.

This is off topic, but my video is ATI AGP All-in-Wonder 128 Pro.
About 5 years old, and, yes, probably doesn't fully support DX 9.0c.
OTOH, it's not time to replace it yet, and I don't get advisories from
any OTHER software that my driver needs to be updated!
(And, I'm not running o'ckd at the moment, and only <107% when
I do--which in my case doesn't begin to cause heat problems as
my board and CPU thermal monitors attest).

--Michael Gorder

That doesn't mean they need to be updated, it's advising you that it may need updating because it doesn't meet the minimum requirements specs of supporting DirectX9.

Actually, my machine is amply qualified unless I want to use EMC9
to capture video, which I don't. (My video card has its own tools
for that.) I've had absolutely no problems reading and writing DVD
media or waiting for (say) a conversion task to complete when my MPEG-2
stuff was working. In any case, this is off topic. None of my machine's
performance "limitations" have anything to do with the activation
problem!

--Michael G.

Let's see if we can clear this up in a nice way. You are getting that notice on the video card, because you are trying to use VideoWave or MyDVD. Is that correct? Because, if you are trying to use either of those with your boat anchor, it isn't going to efficiently happen.

You will do better with the COBOL programs that your computer is amply qualified for.

Turning off the video card advisory is definitely a "would-be-nice"--actually,
more of a "should-have-a-button-allowing-one-to-specify-don't-show-me-
this-again". But the activation bug is the one I'd really like to get Roxio's
attention on. Waiting for the applications which would prefer the power
of an uberkomputer (compared to my mere supercomputer)
gives me time to enjoy a nice cuppa tea, and that's much more enjoyable
(and cheaper) than going to the trouble of updating all my hardware.

It doesn't seem very clear exactly what issue you are having. Your first post seemed to be about installing (see quote), yet you posted to a topic, and continue to refer to an activation problem. So what issue(s) exactly are you having? An install problem, or a problem activating something (mpeg codec, DXM, etc..)

Hi Larry,

I thought that was pretty clear from the context of this thread. My MPEG-2 codec is
disabled after a boot partition re-install (from a backup), and now when I start up
(for example) Videowave I get the "No permission - Bad installation" window after
the requester for activation of the MPEG-2 codec. So far, I haven't been able to
correct this with a full re-install of EMC9, though I'm trying again later today.

--Michael Gorder

Here you go. Read it for yourself.

http://www.roxio.com/enu/products/creator/...quirements.html

What's your point? Are you speaking for Roxio, saying that since
my machine may be incrementally short of fully meeting some
application requirements this problem can't or won't be addressed?
The MPEG-2 activation problem being reported in this thread obviously
has nothing to do with system capabilities.

I am familiar with this list, and see nothing of note that concerns
me. In every important way (disk space, drive speeds, OS,
memory, etc.), my machine is more than adequate to this list.
And, BTW, my video IS DirectX 9 compatible (it readily passes
all the DX9 diagnostics); however, it was developed FOR DX8,
and an updated driver hasn't been released since. I regret
mentioning the (to me) very secondary issue of the video
driver advisory, as it's distracting this thread from getting to
the bottom of the MPEG-2 activation problem. Going forward,
let's keep to that, shall we?

--Michael G.

I don't speak for Roxio, because I don't work for them. Incrementally short connotes a small difference in what you machine lacks for using the software. That isn't the case, here. Your machine is seriously lacking the horespower to use the software.

There is no point in going forward here, because there is no forward for your machine and the software.

Just noticed I'd gotten a reply from Roxio, asking me to call Tech Support, which I did.

Here's what they say:

1) Before starting Videowave/MyDVD/etc. and getting the "need to activate codec" message,
disable your internet connection (unplug cable, turn off modem, etc.).

2) Start application, which will request codec activation.

3) Try to activate; this will fail and supposedly return a different window (i.e., different
from the "No permission - Bad installation" window). This window supposedly gives an
offline activation key, while offering a way to manually enter an activation code.

4) Call Roxio Tech Support for EMC9: 888 619 2958 (and wait several minutes ...); give
them the key and they will give you a manual code to enter, which should unlock the
MPEG-2 codec.

I specifically confirmed that what is at question here is NOT the overall product activation
(which I presume can also be manually activated in a similar manner)--this is the protocol
for the MPEG-2 codec activation. My machine is at home and Roxio's tech support is
available (I think) only 9am-6pm EST, so I'll not be able to do this until Monday morning.

--Michael G.

there is a website on the offline activation page that the user can go to then obtain the manual activation code... it is not necessary to contact tech support in order to obtain that code...

Ivan

Here you go mgorder... click here for offline activation

I know odd. Follow instructions 1 to 3 to get the 25 digit key. Keep that dialog box open. Go online to the link above and type in the 25 digit keycode. You should then be given a key to type into the dialog box.

In the future, please start a new thread even though your problem may seem to be the same. Sometimes the answers are not. Thank you.

Hi, Gary,

I extended this thread because the initial post is identically the same problem as I
was seeing, and the apparent solution to which I first posted a reply (uninstalling
EMC9, registry edits, cookie deletes, etc.) is unacceptable if this activation recovery
is a common problem. (Not to mention, I haven't gotten the uninstall-reinstall to
work anyway.) My guess is that this will pop up as a relatively frequent complaint
in the future as the installed base of EMC9 increases and matures.

Another thread suggested your link, but I wasn't seeing any place to enter a code.
My initial installation of EMC9 went smoothly, including Product activation and
MPEG-2 activation, so I supposed the "activateme" link applied to users who had
problems accessing the activation servers, which apparently I didn't.

Roxio Tech Support's suggestion--to disable the network connection--fills in that
missing detail, but is non-intuitive (though I suppose I could have deduced it); several
other comments here and on other threads talk about problems with firewalls and
IE7-beta interactions, which imply a need to enable, not disable, connections.
Also, the message "No permission - Bad installation" is suggestive of a registry
problem, not a presence or lack of activation server access.

--Michael G.

Activation is not stored in the registry. It is an IE cookie. As for the link, there is a NEXT button. Follow the instructions on the web page and you'll get to the page where you should type in the 25 key code.

I tried all the tricks without success. All I want to know is if Roxio will have fix soon or shall I just take it back to Staples and tell them it doesn't function as adveriized.

Yep - this is a PAIN! Tried everything posted here (short of reinstalling my complete operating system) to make roxio EMC9 work! I PAID and downloaded a valid copy and NO JOY. "No permssion - bad installation" when go into MyDVD on the Mpeg decoder. Removing the internet does NOTHING to change this error as posted previously.

Looking for a working solution - clearly Roxio have something somewhere hidden causing this error. Really NOT happy and it's taken me at least 3 hours of trying everything posted here.

Anyone have a WORKING solution?

Just to save some of you some work - this is not a product registration problem. In ANOTHER failed attempt to get this to work, I deleted EVERY key in the registry that said SONIC or ROXIO. When I re-installed Roxio EMC9, I did get the product registration screen again and that worked with no problem. Then it said the following codec needs to be activated MPEG-2. At which point - grrrrrrrrrrrrrrrrrrrrrrrrrrr

stefan and High Tech Kid,
It has been noted how to manually active the MPEG2 codec in many of the posts when it will not work directly. Here is just one of them. If you follow the instructions carefully, it will work for you.

Not true. That may work for product activation but has nothing to do with mpeg-2 activation. I disconnected my internet and still had the exact same error in the exact same place. Also, in doing a trace from my computer by the firewall logs - mpeg-2 activation does not even send a single packet out. There is something very wrong here.

Could be the server being down again. It is down, more than it is up, so it is at best, a hit or miss situation.

Don't beleive it's a server issue at all. The error message is "No permission - bad installation" as soon as activate is selected. Like I said - no packets are even attempted to be sent out. From scanning the boards it seems there are TWO issues. This one with the No permission error and the other is just server/web/tcpip issues.

Mine is not a web/ip issue. After I removed everything and re-installed, I had to activate multiple products with roxio - all all with no problemo, they all "activated successfully".

This "no permission" error is very different and weird.