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RVdave

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Everything posted by RVdave

  1. When using PhotoSuite 9 to edit or fix a picture, I can load the picture by dragging it from My Pictures to the PhotoSuite lower pane or to the taskbar shortcut, and once loaded I can perform the necessary editing. If, however, instead of dragging the picture to the program I push the Open Picture button on the left side of the PhotoSuite screen the program immediately terminates and I get the following message. I tried the Knowledge Base solution for a previous version’s Visual Basic C++ error, but it didn’t solve the problem. I’m using XP2 with ALL the available updates. I’d appreciate any help you can provide. Thanks. – Dave
  2. RVdave

    Roxio's way of updates...?

    Thanks for the comeback. I've never had a program that wouldn't run on one of my computers, but EMC9 changed that. I want to be able to use this program and my options are down to a patch/update, or hoping that a change to Vista from XP SP2 (all updates) will solve the problem. Hopefully, a future update will do the trick. Again, thanks.
  3. RVdave

    Roxio's way of updates...?

    After wasting far too much of my time and yours, I finally uninstalled EMC9 with the thought that "eventually" changes would be made that would allow me to use it. Your comment suggests that a patch/update may be on the way. Am I reading too much into your response, is help on the way? Thanks.
  4. Thanks for all the responses. I uninstalled Alcohol and for the umpteenth time re-installed EMC9. Unfortunately, the same multiple problems still existed, so I can't blame it on Alcohol 120. When/if a service pack solves some of these problems, I'll attempt to re-install Alcohol without the virtual drive (that is an option) and attempt to use the virtual drive application in EMC. Again, thanks.
  5. For the past couple of months, I've wasted far too much of my time, and that of the experts on this forum who have tried to help me get EMC9 running. I finally gave up and uninstalled it, and am waiting for a Service Pack. Today I installed the latest version of Alcohol 120 (4629) and wondered if this program and the virtual drive it installs could be the culprit that's keeping me from using EMC9. I enjoy running Flight Simulator, and Alcohol allows me to install the necessary disk 4 on a virtual drive instead of having to insert it in the CD drive when running FS. I believe Alcohol may also make some kernel modifications. During the beta testing, did any of you experts test the ability of these two programs to co-exist? Again, thanks for your help.
  6. RVdave

    Media Manager

    When I attempt to start the Media Manager module, I get an error message saying certain memory can't be read. Is anyone else experiencing this? Thanks.
  7. RVdave

    Media Manager

    Jean - Yes, I've uninstalled, re-installed, and repaired EMC9 multiple times, and just repaired it again before responding to you. Sadly, I'm convinced, after doubling my RAM, performing as clean an installation as possible (no Sonic or Roxio entries in registry), removing IE7, verifying all drivers are up to date and all XP hot-fixes, patches, and updates are current....that EMC9 in it's present state will not run on my fairly new Sony Vaio laptop. I've learned some workarounds, but I now think I'd better wait for a service pack. Some of the problems/bugs that I've encountered are: 1) Media Manager - Starting program generates the MM splash screen followed by notices (previous post) indicating an application error and saying certain memory can't be read. The program never starts. 2) PhotoSuite - Program starts, but if I click on "Open Photo" a pop-up tells me the runtime has terminated in an unusual way and I should contact the application's support team. When I click on the error notice "OK" the program is terminated. 3) MyDVD - Clicking on the "Add New Movie" button results in the same error message and shutdown as PhotoSuite. 4) VideoWave - Same as PhotoSuite and MyDVD when I click the Add Photo/Video button. If I drag photos to this program instead of using the button, I can work with them but the program crashes if I attempt to save the project. Thanks for all your attempts to help, but I think the solutions lie more with the EMC programmers than workarounds. Good luck.
  8. I thought some of the "experts" who have helped me and others get EMC9 running might get a kick out of the email I just received from CNN. CNN Pipeline is a subscription service that allows me to view 4 of their news feeds on my PC. Evidently, they're also grappling with some of the IE7 changes. Maybe we're ahead of the curve! Good luck. - Dave
  9. If you can't find IE7 in Control Panel (Add or Remove Programs) with Show Updates checked , go there and on the left side of the screen click on Add/Remove Windows Components. Maybe unchecking IE will remove it and let you install IE7 Final. Good luck.
  10. RVdave

    Media Manager

    Gary - I did as you suggested, using Page Turn transition, and everything worked correctly; the 3 pictures did transition from one to another with a 3-D effect. Unfortunately, when I tried to save (Save or Output As) the project I got the 2 error messages displayed above, and the program crashed. So, it crashes if I use the Add Photos/Video button to start the project, and it crashes if I try to save/output what I've successfully dragged to the program and worked with. The results were the same for both Hardware and Software rendering. I "think" there might be a bug. Thanks.
  11. RVdave

    Media Manager

    Gary - After running the Hardware test, the Hardware dot remains selected. After running the Software test, the Hardware dot is automatically re-selected. From your explanation I'm assuming that means my graphics processor does fully support the 3D commands needed. Again, thanks.
  12. RVdave

    Media Manager

    Gary - Thanks for checking. In Device Manager, the Display Adapters show 2 "Mobile Intel 915GM/GMS, 910 GML Express Chipset Family". I don't understand the "Render" function, but when I ran the VideoWave Tools/Options/Graphics Test for both software and hardware the test showed a black box getting larger and smaller, and the test completed without any error messages. Whether or not this is significant, I haven't a clue. Good luck.
  13. RVdave

    Media Manager

    Unfortunately, these problems existed with IE6, and now with IE7 Final. There were other problems with IE7 RC-1, like not even being able to open the programs, but the final release seemed to solve that problem. Many of the error messages indicate an application error, and say I should contact the application support team. Since all my other programs run fine, I'm hoping that means this is a software bug and not that my Sony Vaio FS640W is incompatible . Thanks for your help.
  14. RVdave

    Media Manager

    Yes, I can launch other Roxio applications, but the buttons on many of them cause them to crash. Fortunately, I've learned quite a few workarounds, but so far can't crack Media Manager. I'm using XP SP2 and my Vaio motherboard handles the graphics (Intel Express Chipset). Thinking RAM could be the culprit, today I upgraded from 512 to 1 gig, but it didn't help. There's also 40 gig of free disk space. I originally ran IE7 RC-1, but reverted to IE6 until IE7 was officially released, which I now use. If I use the buttons in PhotoSuite, MyDVD, or VideoWave to Browse and select the media I get an instant crash. If I drag the media to the application I'm OK. Hope this helps. BTW - I previously filed a Web Ticket about the PhotoSuite problem, but haven't heard anything. Thanks for your response. Here's the two error messages I get when pushing the MyDVD "Add New Movie" button:
  15. I had the same problem and also ended up going off line, on line, off line, on line to be able to substitute one 25 character key for another and finally get activated. The bad news is that after all that I get Runtime errors whenever I attempt to use MyDVD or VideoWave. It does make me feel good, however, to know that at least I'm activated! I'm really getting my money's worth from this program....it's like a never ending puzzle! Good luck and hurry up that service pack Roxio.
  16. RVdave

    Screen Resolution Option

    Since some of the EMC9 modules won't load unless the screen resolution is at least 1024 x 768, is there a script or command that could be included in a shortcut to automatically set the higher resolution? I doubt I'm the only user who uses a 800 x 600 resolution for most activities, and trying to load these modules at that resolution results in the program being shut down, and another slow reload. One less thing to remember in order to use this program would be nice. Thanks and good luck. - Dave
  17. RVdave

    Screen Resolution Option

    Jean and Terry - Thanks for the tips. I wasn't aware I could "revert" the screen resolution to my default 800 x 600 after loading PhotoSuite, but that works well. I also investigated your suggestion about creating "profiles" for the various modules, that would adjust the resolution to the required level. It turns out my Intel Centrino graphics driver does offer that capability, but they call it Schemes. So, I was able to create a 1024 x 768 Scheme for PhotoSuite. Now, I simply right-click the desktop, select the PhotoSuite Scheme on the driver pop-up, and it changes the resolution to 1024 x 768 and loads the program. When I exit the program the resolution is automatically returned to 800 x 600. Again, thanks. This IS a learning experience. - Dave
  18. RVdave

    EMC 9 Will Have to Wait

    Corky-G - Thanks for the comeback, you're not alone and are only expressing the frustrations lots of us have had. The acid test will be if you can not only access EMC, but also CinePlayer, since the incompatibility issue seemed to be related to the registration of both those modules. So far we've had a tendency to blame IE7 for a lot of problems. It will be nice to get that behind us so we can concentrate on how we can make EMC better. Good luck. - Dave
  19. RVdave

    EMC 9 and IE 7 Beta

    Paul correctly described how some of us were successful by un-installing IE7 RC1 before installing and registering EMC. Nevertheless, this may be academic since MS has released the "final" version of IE7. We THINK the incompatibility issue may have been resolved, but in this world nothing is certain. Let us know if the final version IE7 gives you problems. Good luck. - Dave
  20. RVdave

    IE7 out by Yahoo, it works

    Oldbridge - That's good news "IF" they've resolved the incompatibility issue. Some of us, however, found we could run both programs if we reverted to IE6 before installing EMC9. Once EMC9, and CinePlayer, registered it was possible to re-install IE7 RC-1 and use both programs. By any chance, had you installed and registered EMC prior to installing the Yahoo IE7? If so, you wouldn't have experienced the incompatibility problem, but it may still exist for those folks who haven't yet installed EMC9. Good luck. - Dave
  21. RVdave

    EMC9 PhotoSuite error message

    Gary - Thanks. I was able to add PhotoSuite9 to the pop-up box "Open With" list by going to the PhotoSuite / Tools / Options / Associations and clicking "Select All". Now when I right-click a picture I have the opportunity to open it with 7 different programs, including PhotoSuite9. Unfortunately, this solved one problem, but the Open Photo button still results in the program shutting down. Thanks and good luck. - Dave
  22. RVdave

    EMC9 PhotoSuite error message

    Paul - Thanks for the quick response, it sounds like we have similar, but opposite problems. My "Open Picture" button shuts down the program, but I can use this routine by dragging pictures to the lower pane or to the taskbar shortcut, which puts them in the lower pane. If I right-click a picture in My Pictures folder, I get a pop-up box which gives me the opportunity to open the picture with 6 different programs, but PhotoSuite isn't one of them. Hope this helps. Thanks and good luck. - Dave
  23. RVdave

    EMC9 PhotoSuite error message

    Since I've received no responses to the above problem, I'm wondering if I'm the only one experiencing this glitch. When trying to fix pictures in the EMC9 PhotoSuite "Fix & Enhance Photos" routine, does your "Open Photo" button (on the left of the screen) work or does it shut down the program like it does mine? Secondly, after submitting a support Web Ticket about how long is it taking to get a response? I know Roxio is probably swamped with requests and this isn't a big problem, but I'd like to know how long to wait. Thanks and good luck. - Dave
  24. RVdave

    EMC 9 Will Have to Wait

    Thanks. I doubt your "style" generates many complaints, and there are a lot of us who hope it's contagious! Take care. - Dave
  25. RVdave

    EMC 9 blows up Windows

    KEA - While bad CD's are probably rare, another participant on this forum reported that the CD's he received from Roxio were blank. As we've all learned the hard way......with computers, anything's possible. Good luck. - Dave
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