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MasterShake

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About MasterShake

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  1. MasterShake

    Roxio Not Working Correctly.

    Thank's guys for all of the suggestions they were really helpful. I'm surprised Roxio hasn't offered to hire you to work support for the,
  2. MasterShake

    Roxio Not Working Correctly.

    Jim_Hardin, Tried all of that and it's still doing the same thing.
  3. MasterShake

    Roxio Not Working Correctly.

    Ok, Now I'm having the same problem on all the resolutions. I have contacted support about it but, They stopped replying. I'm not sure what's going on. Roxio support team isn't helping me so, I went out to gamestop and got the component cords and I have been using those but, I'm still seeing the lines I'm not sure what happened to this recorder but, it's not working I have tried everything in my power I could I'm done spending money on things to fix it it has come to the point that it needs to be replaced. When it was working it was GREAT recorder that's why I want to stick to roxio.
  4. MasterShake

    Roxio Not Working Correctly.

    It would solve it if I could run it in component. I don't want to go out and get the plugs for the 360 I used some from a friend next door. The quality isn't as good with the 1080i vs 1080p I want to stick with HDMI that's why I got this recorder if I didn't want to use HDMI I would have got one of the $50 recorders.
  5. MasterShake

    Roxio Not Working Correctly.

    I'm not sure what to do I put in a support ticket but, I haven't got a reply. Just waiting on that I think the only course it to get it replaced. It's been weeks sense my last upload on my youtube channel.
  6. MasterShake

    Roxio Not Working Correctly.

    I rebooted my PC like 10 times in a row. I know I have the specs. I have a gtx 660 ti a i7 2600k and 8gb or gskill ram. I also use a 40" sony tv for my PC set up ruining HDMI from my PC.to the TV. Nothing has changed I always record in 1080 on my computer and 720 on my xbox.
  7. MasterShake

    Roxio Not Working Correctly.

    Just tried that the component connection doesn't have the same problem but, the recorded video is really choppy when I use the component connection. I want to use the HDMI as it outputs better video and audio I also record my desk top some times.
  8. MasterShake

    Roxio Not Working Correctly.

    Well, I have been using this Roxio for about 2-3 weeks now and for some reason I'm seeing Lines in the pass though to the TV. I have tried 4 different tv's and 3 different HDMI cables all doing the same thing. I also get the lines in the recordings. I want to know how I go about getting the roxio replaced as I use it for my you tube channel ever week and have close to 10k subs.
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