Having the same issue with NXT3 and windows 10/64 upgrade from 8.1 .. I am here as this is the tech support response after trying various fixes and reinstall methods, it is why I am here .. anyone help ????
Thank you for contacting Corel Customer Support.
Thanks for responding to my email.
Upon further research on your case, it seems that this is a known issue with the program. This issue has been escalated to the engineering team for investigation. Once fixed, latest Patches and Updates will prompt you.
Alternatively, another user may be able to help you get an answer in one of the Roxio forums:
Please do not hesitate to contact us with any further questions.
Corel Customer Support Services