Hi Jim: I got an idea to try installing the Creator NXT pro 4 on another computer. I installed it on my son's computer and it is working perfectly. All the programs open up. His operating system is also Windows 10. Therefore, we can conclude that there are no compatibility issues with Windows 10. The only thing I can figure is that there must be some program or app on my computer that is keeping the burn disc image and copy and convert video from opening or interfering with it. Before I start haphazardly deleting apps or programs, I was wondering if you could help me narrow it down as to which ones I should focus on. Or is there a program on line that you could check compatibility between two programs?