So let me tell you the hardware and setup I am using when trying to use my Roxio Game Capture HD Pro, and then I will explain my problem: Hardware: -playstation 4 -Roxio Game Capture HD Pro -Roxio Game Capture HD Pro software
-1 hdmi cord connects to the ps4 and goes into the input hdmi slot on the roxio game capture hd pro device.
-The 2nd hdmi cord goes into the output hdmi slot on the roxio game capture hd pro device and goes into my hdmi monitor. -The USB cord connects to my pc from the roxio game capture hd pro device. -I disabled HDCP from my ps4
When I turn my ps4 on, my screen is just black then says no signal -when I go to the roxio game capture recording software while my ps4 is on and connected, the input is set to hdmi and the status says no signal in red text. -But when i look at the preview screen, its just black. -When i just hook the hdmi cord from the ps4 directly into my monitor, i can see picture from the ps4 and play my games normally. So what can I do to actually see picture instead of a black screen so i can finally start recording? Please help as soon as possible! Thanks
and when my ps4 is off i get a blue screen
yes all cords are hooked up right