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dcahill110

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About dcahill110

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  1. If you are still having this issue, go here ( kb.roxio.com/content/kb/Photosuite/000110CR ) and do what it says. Also, get rid of WMP11. It worked for me. I am FINALLY able to run EMC9 applications.
  2. If you are still having this issue, go here ( kb.roxio.com/content/kb/Photosuite/000110CR ) and do what it says. Also, get rid of WMP11. It worked for me. I am FINALLY able to run EMC9 applications.
  3. dcahill110

    Tech Support not available

    If you are still having this issue, go here ( kb.roxio.com/content/kb/Photosuite/000110CR ) and do what it says. Also, get rid of WMP11. It worked for me. I am FINALLY able to run EMC9 applications.
  4. If you are still having this issue, go here ( kb.roxio.com/content/kb/Photosuite/000110CR ) and do what it says. Also, get rid of WMP11. It worked for me. I am FINALLY able to run EMC9 applications.
  5. dcahill110

    R6025 - Pure virtual runtime error

    OK, not exactly sure how I stumbled upon this, but I got to the KnowledgeBase and did a search for R6025 and I got this link: kb.roxio.com/content/kb/Photosuite/000110CR Wow, who would have guessed that the Solution to EMC9 would be found in the PhotoSuite section.... I did what it said, went to the Services tab of msconfig and started those Roxio services that were not running and lo and behold !! I was able to actually open VideoWave and load a file to edit. It looks like for now I am up and running. The score so far: $99 spent on software Reformat HDD 4 times Reinstall EMC9 6 times ( using clean install procedure ) 20ish hours spent trolling the boards looking for help 2 hours on support phone call to India (?) I think... I hope EMC9 is worth all of this trouble... Thanks for prompting me in the right direction gi7omy.
  6. dcahill110

    R6025 - Pure virtual runtime error

    Uninstalled it and no change. Still getting the R6025 error.
  7. dcahill110

    R6025 - Pure virtual runtime error

    Basic specs are in my signature and my system more than meets minimums listed on the box for EMC9 but more details are: Win XP Media Center Edition, SP2 all updates from Microsoft updates locations installed. NVidea GEForce 6600 with the most current drivers from the NVidea site installed. ( Build 93.71 ) DirectX 9.0c installed 2GB Memory 3.2GHz Pentium D The error happens whenever I try to run any application in EMC9 no matter if I run it from the splash screen or go directly to the individual program folder for the aplication. I have done the clean install 4 times now. Reformatted the PC 3 times ( suggested by a "support" person at Roxio ) and still get the same R6025 error. I am really beginning to believe that I have a flawed set of CD's. Is there any place or any program that can verify that I have a complete and good install of EMC9?
  8. This is copied directly from a Microsoft support page ( http://support.microsoft.com/kb/125749 ) and leads me to believe that the issues I am having with EMC9 are related to a programming error on Roxio's part. If anybody can refute this, please speak up.... Quote: RESOLUTION Calling a pure virtual function is a programming error, so you need to find the call to the pure virtual function and rewrite the code so it is not called. :Endquote Description of the R6025 run-time error in Visual C++ View products that this article applies to. Article ID : 125749 Last Review : January 6, 2006 Revision : 6.0 This article was previously published under Q125749 On This Page SYMPTOMS CAUSE RESOLUTION STATUS MORE INFORMATION Sample code SYMPTOMS The C++ program fails and reports the following run-time error: runtime error R6025 - pure virtual function call Back to the top CAUSE This error occurs when your application indirectly calls a pure virtual member function in a context where a call to the function is not valid. In most cases, the compiler detects this and reports the error when building the application. But depending on how your code is written, sometimes the problem is detected only at run-time. The error occurs when you indirectly call a pure virtual function within the context of a call to the constructor or destructor of an abstract base class. This is illustrated in the sample code below, along with some more description. Back to the top RESOLUTION Calling a pure virtual function is a programming error, so you need to find the call to the pure virtual function and rewrite the code so it is not called. One way to find a call to a pure virtual function is to replace the pure virtual function with an implementation that calls the Windows API function DebugBreak. When using the debugger, DebugBreak will cause a hard-coded breakpoint. When the code stops running at this breakpoint, you can view the callstack to see where the function was called. Another way to find a call to a pure virtual function is to set a breakpoint on the _purecall function that is found in PureVirt.c. Breaking on this function has the advantage of keeping the stack intact so that you can trace what is occurring. Back to the top STATUS This behavior is by design. Back to the top MORE INFORMATION For more information, refer to the "C Run-Time Errors R6002 through R6025" page of the "Build Errors" section in the following Microsoft Developer Network (MSDN) Web site: http://msdn.microsoft.com/library/en-us/vc...time_errors.asp (http://msdn.microsoft.com/library/en-us/vccore98/html/c_run.2d.time_errors.asp) Note The R6025 error is not documented in the manuals or online help included with Visual C++, versions 2.x or below. However, it is briefly discussed in Part 3 of the Readme.wri file shipped with Visual C++ version 2.0.
  9. dcahill110

    How do I make this program work?

    OK, I have not tried this one. I will try this and edit this message and see what happens. No luck running from any of the folders. I still get that R6025 error.
  10. I have installed and reinstalled EMC9 4 times now and reformatted my PC twice. I have listened to the sniffling of a tech support rep for almost 2 hours while they suggested a clean install using article 000086CR and it still dodn't work. I do not have any other burning software on this PC. I more than meet the system specs listed on the box. I have completely reformatted the HDD and installed ONLY Microsoft updates and then EMC9, still no success. I have now spent $99 and about 20 hours of my life trying to get this to work. If anybody has suggestions beyond 1. Reformatting ( again ) 2. clean install I am very willing to listen. One thought keeps nagging at me, is it possible that the installation routine on this particular cd could be flawed? I mean, it seems like EMC9 is searching for something that just is not there. Perhaps some critical .dll or system file is not being installed... just digging at straws. Just in case anybody needs this info.... Microsoft Windows XP, Media Center Edition Version 2002 with Service Pack 2. Intel Pentium D CPU 3.20 GHz 2.0 GB Ram NVIDEA GeForce 6600 Video Card, Driver 6.14.10.9371, most current avail on their site as of 12/18/06 Samsung SP2504C HDD, 250GB, not exactly sure on the RPM All Microsoft updates installed from Microsoft update site. The Most common Error I get is the dreaded R6025 - Pure Virtual Function Call. Nothing functions in EMC9, I can start the program, get to the home screen where I can pick what I want to do, but then it crashes when I try to start a project. I am all ears and trying very hard to be patient and find a happy place rather than choke the living crap out of somebody.
  11. dcahill110

    another runtime error

    Yes my system exceeds the minimum requirements. Windows XP Media Center Edition, SP2, all updates installed. 3.2 GHz Pentium D Processor 2GB Ram GE Force 6600 OC PCI-Express Video Card, most current drivers. Yes I have all the updated patches for my firmware, software, drivers, yes I do routine maintenance to rid spyware, maleware, viruses and defragging. I have done the clean re-installation process, not once, but three times now. I have reformatted the PC twice, spent 2 hours on phone with customer support listening to a whole lot of silence and snot-snorting from the "tech" on the other end, and still no results. As to the comment about reformatting and reinstalling, it pops up very frequently all over these boards ( http://forums.support.roxio.com/index.php?...ost&p=72089 for one example ) that it seems to be the blanket answer to any issue. This is just completely unacceptable. I have now spent 15 hours of my life and $99 bucks on something that I will probably never get to function properly unless I completely reformat my PC and ONLY install the bare minimum of software/drivers on the machine. One piece of information that I have yet to see anywhere on the boards is this: Evidently you get 90 days of free support when you purchase this product. Limited support hours though, and they immediately told me to, yup, you guessed it, reformat and reinstall ( Yes, John at Roxio, they actually suggested a reformat and clean install as a start ) rather than try to determine what the issue could be. I hope somebody at Roxio senses my frustration and actually cares enough to offer a solution rather than "reformat and clean install". Those options do not work. I have been there and done that three times now. To anybody else reading this.... Has anybody been successful at getting their money back when you purchased EMC9 from someplace other than Roxio? I bought mine at the BX (Base Exchange, Air Force version of Wal-Mart) and they don't accept opened software for returns. I am almost ready to go this route as the frustration is getting to me. All I wanted to do was edit out the commercials from the shows I recorded on my TiVo...and I got a lot of frustration and lost a lot of stuff from my PC in the first EMC9 melt-down.
  12. dcahill110

    another runtime error

    Why is you first answer to reformat your drive and reinstall? Pretty crappy customer service/ user advice. Many of us use our PC's for far more than Roxio. I spent $99 on a piece of crap sofware that has never worked yet. If I need to reformat and reinstall everytime I want to try to do something with ECM9 it simply is not worth the time and effort. It looks to me like corporate greed forced a crappy program on the masses without full quality control and product testing. It seems to me that Roxio is using the more experienced users on this forum to actually test and fix bugs in their programs. I am going to try to contact Roxio direct and see if they have any better solutions than "reformat and reinstall". If not, I guess I spent the money for a pretty box to sit on my shelf.....
  13. dcahill110

    Tivo file won't load

    Were you able to edit out the commercials from the TiVo file or did you just burn them to a DVD?
  14. I am having the exact same issue and I do not have any other burning software on this computer. Dell XPS400 2gb Ram, 3.8GHz Pentium D, Windows XP Media Center SP2, all updates installed
  15. dcahill110

    Installation Issue.

    Well, I just finished completely reinstalling the OS and am going to try EMC9 one more time. I hope this works because the $100 bucks I spent is just too much to loose. If I was a betting man, I would bet that there was some type of conflict during the first install. I remember being asked if it was ok to remove a couple of programs. Some type of pre-loaded cr-burning program and CinePlayer. I did not reinstall either of these and the install of EMC9 has not asked to remove anything yet. Ok, the moment of truth.... Finished the reinstall...rebooting now..... and.... and..... Windows XP Screen..... Starting up screen.... Welcome screen.... YAY ! ! ! ! I see the desktop !! Looks like It is installed. One HUGE favor I need to ask of you folks here that know a LOT more than me. Would somebody please link the post or posts that detail how to optimize EMC9 ( ie what to turn off in the startup menu and so on. ) I have stumbled upon that info here in the past day or so, but a quick link would be greatly appreciated.
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