That seems a bit sexist, however I'll assume the male-only reference was inadvertent.
You have already read in a thread you contributed to some months ago, that we on this board are not Roxio Technical Support nor are we employed by Roxio. We are enthusiastic users who come here to try and help each other. Roxio people don't often come here.
With that in mind, you may wish to send your message to the Corel Corporation where there is some chance it will be read by the people you're addressing, rather than posting it here where it won't be seen by them.
Alternately, if you are still using Roxio software after getting your refund in 2014, you can send your message directly to the Roxio people by clicking on the Feedback button in the software.