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Everything posted by Brendon

  1. Brendon

    Roxio Media Import ATSC (New TV Standard)

    That seems a bit sexist, however I'll assume the male-only reference was inadvertent. You have already read in a thread you contributed to some months ago, that we on this board are not Roxio Technical Support nor are we employed by Roxio. We are enthusiastic users who come here to try and help each other. Roxio people don't often come here. With that in mind, you may wish to send your message to the Corel Corporation where there is some chance it will be read by the people you're addressing, rather than posting it here where it won't be seen by them. Alternately, if you are still using Roxio software after getting your refund in 2014, you can send your message directly to the Roxio people by clicking on the Feedback button in the software. Regards, Brendon.
  2. Brendon

    Cannot add .jpg files to a video production in Videowave

    That's true about standards, but in most cases other people have already made the choice for you. In this case (as Jim pointed out) if you're making a DVD you're limited to 720 x 480 (NTSC), or for BD 1280 x 1024, so regardless of the native size of your image the software is going to resize larger images down to the standard size losing some of the original detail. (In some cases if the native size is too large the software will crash and give you a black slide.) The Microsoft article was interesting, but if they're going to offer varied export resolutions in Powerpoint why not use a button instead of a registry hack? Remember that increasing the export resolution doesn't increase the detail, just makes the lumps bigger. Regards,
  3. Brendon

    Cannot add .jpg files to a video production in Videowave

    Thanks, that seems a useful site. As far as pic size goes, please remember that picture size is constrained by the DVD or BD standard. So no matter what your source size is, Videowave is forced to downsize the images to the appropriate standard dimensions. That's something we can't change. Regards, Brendon
  4. Brendon

    Cannot add .jpg files to a video production in Videowave

    Nope! Running Videowave from NXT 6 Pro, and results are the same. Samsung uses a not-very-common Intel-type EXIF marker when it inserts metadata into photographs taken singly, but uses the more popular Motorola-type EXIF marker in its 'Burst mode' photographs. (I don't know why they use two different 'standards') Videowave in NXT 6 Pro still recognizes only the Motorola standard marker, and rejects JPGs with the Intel type marker. Re-saving the rejected JPGs with common editing programs will reset the Intel marker to Motorola. Regards, Brendon
  5. Brendon

    Cannot add .jpg files to a video production in Videowave

    Hello. This problem with photos taken by the Samsung Galaxy has been dealt with before. I'm surprised that the other members here didn't remember it. It's a matter of the EXIF markers saved by the Samsung Galaxy in photographs it takes. The earlier thread is found here, and the information you seek is very near the end of the thread. Best regards, Brendon
  6. Brendon

    track info

    Um, you're not exactly giving much detail there about your problem Caliber. What are you trying to do, how are you trying to do it, and what are the results you're getting please?
  7. Brendon

    ISO Burn Issue

    Oops, Mick. 2CH files are used in SACD audio, and I think your friend has given you an SACD ISO. Super Audio CD is a disc format which was introduced in 1999 and was going to replace CDs eventually, except it flopped and died, and is nowadays used only by a few "audiophiles". (See the Wiki HERE) You need a special player to play SACD ISOs, as they use a coding called 1-bit DSD while CDs use 16-bit PCM. Creator 2016 might burn the ISO to disc, but it can't convert DSD to PCM for you. Someone might know of a separate (commercial?) converting software. Regards, Brendon
  8. Brendon


    When you rename a folder to old you end up with the renamed version only. This procedure is usually intended to get a folder out of the way so that you can install a new one, so after the new install you will eventually end up with two folders. It's not clear what you mean by the comment about 2011 and 2018. What are you trying to do?
  9. Brendon

    ISO Burn Issue

    So, Mick (clanp), We are all wanting to help you, and are waiting with 'bated breath for your replies to the questions in tbrewst's first post. -How was the ISO made, and what contents (file extensions) can you see if you open the DVD with File Explorer? The suspense is building, so please come back and reply to him. (smile)
  10. Brendon

    Roxio Burn Launcher, can it be disabled?

    You're more'n welcome!
  11. Problem is that Jim has only just installed, and has run into the problem before he has had time to use the suite. It doesn't seem that a clean uninstall is likely to help him at this point, and there may be something wrong with the program as delivered.
  12. Brendon

    Roxio Burn Launcher, can it be disabled?

    Hi MysterC, I don't believe it's a needed process. It just watches for disc insertion, and runs Roxio Secure Burn when it sees a disc put in. It uses only a few MB of RAM and very little CPU, but if you want to disable the service just change it from Automatic (Delayed Start) to Disabled. Regards, Brendon
  13. Brendon

    Updating Secure Burn Drive Letters

    I would expect that it happens when you re-start Secure Burn. Secure Burn gets the drive letter from the table which is maintained in the \HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices key in the registry. You can change the letter assigned to the drive with Disk Management and the change will happen immediately for the operating system (File Explorer), but Secure Burn won't recognize the changes until it is re-started and reads the table again. You can either restart Secure Burn, or restart the whole machine (which restarts Secure Burn also) to do that. Either way it's fixed, and your drive letter change will be persistent, so we can be happy. Regards, Brendon
  14. Brendon

    Updating Secure Burn Drive Letters

    Hi ECUMC, How did you manage to change your drive letters without the secure burn driveletter following automatically? I usually keep my optical drives at the top end of the alphabet, out of the way of the hard drives. In this machine the burn drive showed as Z: but when I changed the driveletter to Y: with Disk Management, Roxio Secure Burn terminated and dropped out of memory. When I restarted Secure Burn, it had adopted the new letter. Can you please explain the bad result you got and the steps you took to obtain it? If it's something particular to having two CD drives I can go install on another machine to check for you. Regards, Brendon
  15. Brendon

    Adding videos to a DVD disc.

    Yes, add recorded programs to the project up to an hour in total time, and then burn to disc. No ability to subsequently burn more programs to the same disc.
  16. Brendon

    MyDVD doesn't recognize .dmsm files

    Ospreys, In older versions of Creator the two programs Videowave and MyDVD were quite well integrated. That ended when the fully-featured Roxio MyDVD was replaced by a separate, simplified, reduced-feature Corel MyDVD. Now you have to fully prepare your movie in Videowave and then send it to MyDVD for burning. The .dmsm file is a very small Project file for Videowave. It's a few kilobytes in size and contains only instructions, no video. MyDVD has no use for that file. To create a DVD you need to load your .dmsm file back into Videowave with your source video files still available in their original locations, then use the "Prepare for Authoring" button to send your video project to MyDVD for burning. It's now a two-program, two-step process, and your .dmsm is only recognized by the first program, Videowave. Regards, Brendon
  17. Brendon

    Adding videos to a DVD disc.

    If you're just storing video files on a data DVD, you can do as many additional burns as will fit on the DVD as long as you don't "close" the DVD. However if you're making a standard Video DVD to play in a standard player, the disc is burned once and further burns are not allowed. A standard single-layer video DVD which will play in your usual stand-alone DVD player, will hold about an hour of video at best quality. Trying to compress the video to fit more will degrade the output quality severely, and using 'Fit to disc' can be pretty disastrous. Double/Dual layer discs can hold up to twice as long, but they can be awfully fiddly and hard to use successfully. In Videowave you can 'add' movies and/or film clips to the project and use menus if wanted - up to the time limit - so you could include two half-hour episodes on the one disc. But once you have everything assembled to your liking in Videowave, the project is burned to disc in one operation and the disc is closed. When you send your creation from Videowave to MyDVD to be burned, the standard DVD structure is created on your disc which is then closed so that nothing further can be written to the disc. Only one standard DVD structure can be written to a DVD, so that's why only one burn operation is allowed. I hope this answers your question, but feel free to ask if I've missed something.
  18. Brendon

    Light scribe discs

    You need a Lightscribe-capable drive and software to burn the label side on LS discs, but the data side is conventional DVD and can be written in a conventional drive.
  19. Brendon

    DVD+R dl discs

    Any modern DVD burner drive should be able to handle them, Jim. If you have a particular drive in mind, you can check its capabilities with a quick Google search of the model number.
  20. Brendon

    BackOnTrack Error "Cannot find backup"

    If this happens when you are attempting to start your backup, it might be that you're attempting to do an incremental backup when the original backup that you're trying to increment is no longer available. However without knowing exactly how you're doing this and which version of BoT you're using, there's no way for us to tell. Some details, perhaps?
  21. Brendon

    Can't record to a mount point?

    Hi Arch, Volume Mount Points have been supported in Windows since Windows 2000, so they've been around for quite a while. They're not new in Windows 10. If you're requesting that Roxio software be changed to allow use of Mount Points, you should make your request direct to Roxio using the Feedback button in your software. This Bulletin Board is populated by enthusiastic users helping each other, and is rarely visited by Roxio staff. Regards, Brendon
  22. Brendon

    Creator 6 Platinum

    I can do that. I'll contact you by Private Message (PM) when I've organized it. In the meantime you could try copying the files from your CD to your hard drive - the copy process is much more fault-tolerant than an install, and if a small fault is found the copy will make a number of attempts to get a good read, and tell you if it fails. Regards, Brendon
  23. Brendon

    Roxio Creator 2012 Pro - Some Install Questions

    Good morning (well it is, here), [1] No sorry, there's no custom install in Creator 2012. It's kitchen sink time, and you'll get these programs It is possible to fiddle the list a little bit using the command line when installing, but that's very fiddly!! [2] There are no updates or service packs. You are offered the chance to check for updates at install time, and if you check that box you'll get an updated version of setup.exe downloaded and run. However it didn't seem to make any difference to my installs if I didn't get the updated Setup.exe Please be aware that Setup will offer to install Chrome, so be ready to uncheck the Chrome boxes. [3] Creator 2012 installs version of the Px Engine, so there you should not downgrade to 4.18.16a. If you know your SATA optical drives are detected you must have already installed Creator 2012, so if you go to Help > About this software and scroll down some, you'll see which version of each of the modules you have. I think that's everything. Any other questions I can help with? Regards, Brendon
  24. Kenny Mike, Yes I was using NXT5 when I grabbed those screen captures. (Can't guarantee accuracy if I tested with a different version.) There are two issues I've seen reported with Roxio's 'Edit Audio Tags' program: - [1] The program refuses to deal with more than two tracks at a time. Gracenote blames Roxio, and Roxio blames Gracenote for this. Earlier Roxio versions still run fine, but later versions still don't. I suspect Roxio changed something in their program, but have no proof. This hasn't been fixed! -[2] You and All4Cinema found that Gracenote has problems recognizing tracks you've pulled off continuous media (vinyl or tape) where you have had to mark your own track separation, and it has consequently given silly results. Gracenote has few problems with albums on CDs, where the start and end points are precisely set on the disc, and they say their 'service is optimized' for the CD market. They don't seem to be as good for individual tracks off continuous media. I still don't know what the modern Gracenote recognition works on, so I can't poke my stick at a particular part of the process. I have had quite some success with MuzicBrainz Picard, a free open-source music identifier/tagger which identified quite a few tracks the Roxio/Gracenote combination was having trouble with. However you did say things worked for you with Creator 2012, and I'd thoroughly recommend you try that again. It's well worth $20 even if it can't fix this recognition problem, and I prefer it to the NXT series under Windows 10. Please let me know how you go. If Creator 2012 solves the recognition problem I'll know exactly where to poke that stick!!
  25. Strueb357, As you know, we on this board are not Roxio Technical Support nor are we employed by Roxio. We are enthusiastic users who come here to try and help each other. Roxio people don't often come here. With that in mind, please re-read the message you've posted. Are you just commenting on how hard you found it to install Creator NXT 6 Pro (which is quite all right) or is there a question in your message that you'd like us to try and help you with? Have you sent it all to Tech Support? Regards, Brendon