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David de Roxio

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About David de Roxio

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  1. David de Roxio

    New Photoshow Software Offered

    The two downloads you see are for Roxio PhotoShow and PhotoShow 5. If you already have these two installed you do not need to reinstall them.
  2. David de Roxio

    PhotoShow 5 failed to burn DVD

    I cannot see, in any of your posts, that you have attempted to burn a disc using any other software. Have you verified that this drive burns at all? Did you follow the directions in the article? If so, did you have any trouble following the steps?
  3. David de Roxio

    Is Photoshow 5.04 The Most Recent Build?

    Ispoons, You can contact support here. derek.nz, If you have already contacted support you can update an existing ticket.
  4. David de Roxio

    Simplestar Photoshow 5 Dvd License Issue

    Your original keys will be in your confirmation email. Otherwise you can contact support to retrieve them. PhotoShow 5 can be installed on up to 3 computers. It would seem you are having trouble with the third installation. You would need to contact support for help on this.
  5. David de Roxio

    Burn Multiple Copies Of Same Project

    Please describe your issue further. If you have used the article above, did you encounter errors in any of the steps? Please describe the steps you take and any error messages you see. Have you created a ticket here: selfserve.roxio.com
  6. David de Roxio

    Burn Multiple Copies Of Same Project

    There is an article for general burning issues here: http://kb.roxio.com/content/kb/General%20I...mation/000008GN
  7. David de Roxio

    Registering Photoshow 5

    If you have contacted support and received a reply, you can reply to it and seek more clarification. If you purchased the extended download service or backup CD from Simple Star, you should still be able to install PhotoShow 5. You will need to look to your original confirmation email to login and download PhotoShow 5 from the original online store.
  8. David de Roxio

    Photoshow 5

    Please try to contact support. You may need to reinstall your program or get your key reactivated.
  9. David de Roxio

    Returning A Purchased Photoshow Dvd

    You can contact support here: selfserve.roxio.com
  10. David de Roxio

    Photoshow Online And Photoshow 5

    The subscription will also provide a new desktop application (Roxio PhotoShow). It will include most of the theme packs that were for purchase with PhotoShow 5. You can keep PhotoShow 5 installed and still use Roxio PhotoShow. Both will burn DVDs. The online service will allow you to order DVDs.
  11. David de Roxio

    Can I Export A Photoshow In 16:9 Format?

    the OP question was answered in the link malatekid provided. Thanks malatekid!
  12. David de Roxio

    Wish List For Version 6 (or 7)

    romagjack, Roxio PhotoShow will continue to improve. However this is a discussion group is intended to respond to issues with current versions. derek.nz, You are able to update tickets and add new ones. There is also a chat feature and KB articles for registered users.
  13. David de Roxio

    Simple Star Photoshow 5

    You can update your ticket. You may want to enter all relevant information like your PhotoShow key, version and build number and what updates you have installed on the Vista machine.
  14. David de Roxio

    Does Not Load

    Flash is produced by Adobe. You can search for the latest flash player. It is free to download.
  15. David de Roxio

    Need Convert This Data Photoshow To Video Mode Dvd

    It doesn't sound like you have exported the Shows as wmv. Right click on the file and select properties. If the file type is "application" you must re-export as a wmv file. If it is a video with the file extension in parenthesis () you should be able to burn in to disc. Try to play the file in a player like Windows Media Player 11.
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