After getting with 5 different folks on live chat, I believe the problem is solved. I downloaded version 3020, deleted module.dat in the core library, and they reactivated my original key. I burned 4 DVD's and the program continued to work. I hope this is the long term cure. I bought Photo Show on a disc from Roxio 2 months ago and wonder why this has not been corrected in products that have been sold this late in the game?
Without your various posts in this forum I would not have been able to tell the folks at live chat the information that you have provided that led them to have me do what you have suggested. I would not have known where to start. I wish to thank you for all you do to assist us newbie's in resolution to Photo Show problems. I'm sure it is frustrating for you to deal with us and our limited knowledge and computer skills.
I canceled my ticket # at the support site so as not to waste someone eles time on this problem.