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AtlanticVideography

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About AtlanticVideography

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  • Birthday March 17

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  1. AtlanticVideography

    Videowave crashes immediately

    see this video to see what I'm talking about:
  2. AtlanticVideography

    Videowave crashes immediately

    Hello, still no luck with Roxio tech support. Do you know how I can clear files out of Videowave's media selector? I think the program may be crashing on startup possibly due to a prob w/one of these files in media selector (see screen capture)
  3. AtlanticVideography

    Videowave crashes immediately

    Thank you kindly for your help. I might've goofed the uninstall with Revo Pro, or perhaps I hadn't disabled Norton, so I just did a full uninstall again, and this time, I made sure I deleted everything in Moderate Mode. However, now I'm locked out from attempting another install (too many). I just submitted a ticket with Roxio tech support to ask for more install attempts. I do have a legit full retail boxed copy directly from Corel. Hopefully they will allow me to try again. If probs continue after re-install, I will submit another ticket to Roxio, Microsoft, or HP.
  4. AtlanticVideography

    Videowave crashes immediately

    I'm trying to open other apps within NXT5 and noticed a runtime error when I opened "Panorama Assistant". Not sure if it's related to Videowave crashing.
  5. AtlanticVideography

    Videowave crashes immediately

    I'm not sure. Is there a way I can check to see if I updated it? DxDiag.txt
  6. AtlanticVideography

    Videowave crashes immediately

    I installed NXT5 on brand new PC win10 and Videowave will not run. It crashes immediately each time I open the program. There's no error code, it just quits the moment it finishes loading. Any solutions would be greatly appreciated as one of the main reasons I bought this new PC was for video editing. How ironic. What's puzzling is that Videowave worked for one video editing session when I first installed NXT5, but now, I cannot even get it to load and I've tried everything I can think of, including the repair feature, complete uninstall with Revo Pro & reinstall, & I've even tried restoring the new PC back to the point when Videowave actually worked that one time, but nothing is working. Any suggestions?
  7. AtlanticVideography

    Nxt 6 Is Not Working

    Thanks, yes very frustrating. I submitted my "letter of destruction" (for the refund) - so, all traces of NXT 6 have been removed from my PC. I'm about to reinstall my retail copy of NXT 5 & hoping it goes smooth.
  8. AtlanticVideography

    Nxt 6 Is Not Working

    I uninstalled NXT 6 & requested a refund. I'm now about to reinstall my copy of NXT 5. Thanks for everyone's help.
  9. AtlanticVideography

    Nxt 6 Is Not Working

    Thank you. I called the cust svc number yesterday 877-582-6735 & spoke to someone in India who suggested that I uninstall NXT 6 from ---> control panel ----> uninstall programs. I went ahead and uninstalled everything that is Corel & Roxio NXT 6 related & then reinstalled NXT 6 w/Norton disabled, & then rebooted, etc. It did not solve the problem. I cannot use NXT 6 with corrupted audio in each production. Cust Svc said I need to go to findmyorder.com & submit for refund there... and then when I reinstall my copy of NXT 5, I may need to get a technician if my key code won't work (they will have to change it in the computer - something like that)... I'm extremely disappointed with NXT 6.
  10. AtlanticVideography

    Nxt 6 Is Not Working

    Thanks, but I'm just not having any luck. The audio when using video wave in NXT 6 seems to just become corrupted without any explanation. I've attached zoomed in screen captures of normal & corrupted audio.
  11. AtlanticVideography

    Nxt 6 Is Not Working

    Repair Install is complete, but it's still not working. Each video clip I try in each new production... same thing happens: the audio becomes corrupted... Any suggestions? Should I try to re-install not using the repair install option?
  12. AtlanticVideography

    Nxt 6 Is Not Working

    FYI: There is no option to do a repair install. It is prompting me to UNINSTALL. Woops... nevermind.. i found the repair option. thnx
  13. AtlanticVideography

    Nxt 6 Is Not Working

    Yes, I don't see anything unusual in the timeline audio track. The sound/audio simply becomes corrupted... I also tried to save and then export, but no luck.. the audio still is corrupted. Will try the defrag/repair install & go from there.
  14. AtlanticVideography

    Nxt 6 Is Not Working

    How many installs am I allowed? I didn't know they are limited. Come to think of it, the initial NXT 6 install failed. I had to try a 2nd attempt to get it to install, and downloading it now seems like a bad decision... I should've bought the retail version on disc, like I did with NXT 5. I'm not sure if it counted twice to install since technically it failed to complete the install on my 1st attempt. I will attempt a defrag & repair install & will make sure Norton is disabled. Hopefully, they will allow me to even attempt a repair install. Where does it say limited install attempts?
  15. AtlanticVideography

    Nxt 6 Is Not Working

    i listened to the audio of my clip (outside of Roxio) and there are no issues... it seems that when i load the clip into Roxio (videowave) the audio gets corrupted at about 7 minutes if i make edits... if i am just playing the unedited clip in videowave, the audio becomes corrupt at about 12:40. this is without me doing anything.
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