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luckypenny

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About luckypenny

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  1. luckypenny

    Videos On Photoshow Pixels

    Hello again and sorry I did not get back. I had videos on my show for several years and they were fine - then they became blurry and large pixels - I tried reloading some of them and even changed formats but now they will not even load on my show. Says format not supported but the ones I try are approved formats. These are short videos. The are coming off of video cameras - any ideas?
  2. luckypenny

    Videos On Photoshow Pixels

    i am mobile right now so when i return will try to send to you. Videos off of video camera - initially they are fine but then go blurry - thanks
  3. luckypenny

    Videos On Photoshow Pixels

    Ok I loaded some videos onto my photoshow - now when it plays they look strange - you can still see the video but it looks like large pixels (not sure how else to describe it) - has anyone else seen something like this on your show and is there a fix?
  4. luckypenny

    Cannot Log In

    thanks digital guru for your help on this
  5. luckypenny

    Cannot Log In

    Rox Ralf and all Roxio/Corel folks - I spent untold amount of time trying to get my Photoshow to work for days all to no avail because your customer serivce stinks plus you allowed the site to be down for days - even if it is the holidays there is no excuse to have this product be down for that long. I was on hold several times for well over 30 minutes just trying to get someone at Corel to pick up the phone. There is no excuse for this type of horrible service - Larry b - it was not luck - it was a huge investment of my valuable time - this type of thing wears me out
  6. luckypenny

    Cannot Log In

    Ok after 30 minutes on hold I finally got someone at Corel who helped me. He could not log in either from his site. A case number has been created and apparently there is a technical issue with Photoshow - since nobody worked over the holidays he said the issue had not been addresed yet. He promised (we will see) that someone from Roxio will call me soon to update me on progess and if there is anything else that needs to be done. I will keep you updated once I hear something. He even copied all of the replies on this forum to this issue and sent to Roxio
  7. luckypenny

    Cannot Log In

    I paid them $25 yesterday for tech support and they sent a phone number to call - was on hold 30 minutes this morning with no answer so I hung up. Tried again this afternoon and same thing - this is amazing
  8. luckypenny

    Cannot Log In

    sorry Rox ralf
  9. luckypenny

    Cannot Log In

    where is Rox raf up above? I do not see it
  10. luckypenny

    Cannot Log In

    I have tried to sign in from web site and desktop - yes I get the 216 error - if I try to change my password it still gives me error message - this is unbelievable that they would know about this and refuse to fix - I will try to contact customer service Monday -
  11. luckypenny

    Cannot Log In

    I have premium membership for years. Last several days if I try to log in I am getting an error message and says Roxio is having difficulties. I even tried to change my password but it will not accept - please advise????
  12. luckypenny

    Download A Video On Photoshow

    Ha - believe me I am not stressed. I just find it interesting that someone on a photoshow forum finds the need to cuss someone out for any reason. I am sure you guys are here to help and that is appreciated but there is no excuse for someone to cuss a person out on a public forum, pure and simple. Yes thread closed and I will move on -
  13. luckypenny

    Download A Video On Photoshow

    Me be nice? The guy cusses me out for not responding immediately ? - no worries - I will go to tech support -
  14. luckypenny

    Download A Video On Photoshow

    Hey Grandpabruce - Chill out! You dont have to start cussing me - I posted this question yesterday and have been tied up and just got back on this morning - I downloaded a video from my video camera onto my PC - I have a program that will format the video into any format - I have tried all of the approved Photoshow formats but when I try to download it to the show it gives an error message that this is not the correct format
  15. luckypenny

    Download A Video On Photoshow

    I have tried to upload a video in EVERY FORMAT Roxio allows but it will not load - I get an error message on each one - any suggestions?
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