Yay, finally a reply; thanks, Sknis! It's been a long time, so it's difficult to remember exactly what happened. I'd been using this feature for years, then one day it simply wouldn't work anymore. I only installed IE7 (kinda forced into it, but fought it as long as I could) in June, so that couldn't be the problem. Also, I rarely use it, as once I got used to Firefox, I liked it so much better, and I have so few problems with it, as compared to IE. I do use IE for a couple of things I haven't been able to get FF to do so far, but other than that, it just sits there in browser purgatory, rarely used.
As for WMP, I had 9 for years, and was happy with it. From time to time, I'd give 11 a try, but always reverted back to 9 because I couldn't figure out 11, and had no time to spend on it. I usually keep very careful records of any changes/updates I make to anything on my computer, but because I switched it so many times an reverted back to 9 almost immediately, I stopped keeping a record of those changes. However, I lost the sound on 9 at one point, but since I'd had a new hard drive installed at that time, I also ran into other problems that were far more important for my tech to fix, so I kind of let that slide, as there are plenty of other media players I can and do use. At the end of December, I finally threw in the towel and spent the time needed to learn 11, at which time the sound magically reappeared. Go figure...
As for a rollback, I wouldn't know where to begin, as I have many gigs of data, and, as I mentioned, I had a new h/d installed in 7/09, which has been problematic. I think all the kinks have been worked out now, as I hired another tech to take a look at it a few months ago, and he was able to correct numerous problems my other tech couldn't.
Ah, well, I've been using the stills/screen cap options in other programs since that option no longer works in Sonic, so it's a moot point. However, I really liked Sonic, and wish I could get it back. I'm currently looking into buying new external burners, so will undoubtedly be supplied with newer software with whatever I choose (have been putting it off since I have so little time to learn new things, much as I love doing that), so I suspect you'll be seeing me on some other boards with tons of questions. Thanks, Sknis!