I have tried to just reinstall NXT, but when I do the same issue exists, "Drive Is Empty." I have followed the instructions from the discussion groups for doing a clean removal/install. The only way I have been able to see Roxio was to do the Windows 8 Refresh feature, which I'm sure you're familiar with. After doing that, I installed Roxio before installing Norton, so there was no antivirus installed on my computer when I installed Roxio. The last thing I installed was Norton 360. I then used Roxio NXT Pro for a couple of projects, and it worked fine. I basically use my HP H8-1435 as a file server. I store all my date on it and access it from my laptop. I use the HP H8-1435 for Roxio because it is a much more powerful machine, has dedicated graphics, etc. I have a new project I wanted to start on the other day. I started loading pictures into videowave, and before I went too far, I decided to see whether I could burn a dvd, so I went right to mydvd. I could tell immediately that the problem was back. When I tried to add the movie created in videowave, the files on the left side of the screen were jumping all over the place. After finally grabbing the movie file, and trying to burn the dvd, I got the same old message, "Drive Empty." The problem I am having now, is that I spent $100 for a program that doesn't work, and there is no way for me to get support from Roxio/Corel unless I pay for it. That's just not right. I have been a loyal Roxio/Corel customer for many years. I still use WordPerfect Office and a variety of other Corel products, along with the various versions of Roxio I have purchased over the last 10 years or so. Roxio makes the easiest product for dvd authoring, but what good is it when I can't get it to work, and no one from Roxio/Corel is willing to offer me support, unless I pay for it?