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The_Inspector_069

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About The_Inspector_069

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  1. NXT Cretor 6 Pro Install Is Terrible

    I have read many complaints about installing new versions or Roxio over older versions. Normally, if I am placed in that position, I uninstall the program first. Than I go into the Win10_Pro, Program Data (Hidden Folder), Program Files x86, and then enter the registry, and manually delete all the registry files pertaining to Roxio. I don't understand why Coral has not implemented an uninstall program that would automatically delete everything referencing Creator (All Versions). Or, I'll take the easy way out, and reformat my drive, and perform a fresh install of the O/S, and programs, etc. It may take some time, but I never experience Roxio crashing on me regardless of which ever program that I am using.
  2. Backup Entire System

    I too have just purchased the ESD of Creator NXT 2 Pro, and listed on the comparison chart for the two products, it will back up and I quote, "Back Up Your Entire HD including O/S, Files, Settings, and programs. I have made the necessary steps for contact Technical Support. This is the reply that was sent. "Thank you for contacting Corel Customer Support. This is a known issue, which has already been reported to our Engineering department for investigation. I will be adding your case ticket to their investigation. Kindly send me a copy of your DxDiag report file so I can submit your system specifications to them, as this would help in isolating the problem. I would also need a copy of your DxDiag report file. To get your DxDiag file, follow these steps:" I dislike their new technical support ever since Corel purchased Roxio. I am a Technical Support Engineer myself and dislike the stall tactic. Therefore, I am getting a refund. If they refuse, my credit card company will be contacted and a chargeback will be generated. I will also report Corel to the BBB, and the Attorney Generals Office for "False" advertising.
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