Been wasting my time, hours for almost a month now and still haven't got this thing to install yet. Have been back and forth with support since 6/10/10 but get nothing new, same old stuff as here on the forums;( Does anyone know what the problem is, have done all the delete all Sonic, Roxio stuff, clear Registry with their program, shut off all anti-virus programs, firewall, copied to hard drive, re-started and ran install from hard drive and still nothing, just rolls back during install and tells me something interrupted the install and to try again later. What's up with this, has any one found out what the problem is and a fix, you might be able to get a job with Roxio. They apparently don't know either, last night they finally offered to give me my money back if I promised to destroy the disks. I just want it to work. Have tried all the compatibility stuff with just about every version possible but have just wasted lots and lots of time. Have heard others that were offered apparently to download the product and had success but I wasn't offered that even after suggesting it several times. Maybe they know something I don't. Any help from those with similar problem and success would be so appreciated, thanks in advance, Ben. p.s, you can't delete .net 3.5 in windows 7 and XML 4 SP3 isn't for it either, don't think tech folks really read my reply's apparently or my system information, looks like it's just a copy and paste of the same ol' thing.