My operating system is Windows XP, Media Center Edition, Version 2002, Service Pack 3 (not sure what x32 or x64 means)- if you still need that, where do i find that info?
Yes the drive is seen on my computer
It is seen in device manager and there is no yellow explanation mark. the status is: This device is working properly.
No, I cannot use the drive in any application. I've tried all kinds of applications cd's/dvd's. The drive light turns green for about 2 seconds, but it always says to put a disk in the drive (and I've tried many type of disks). I don't know if this matters or not, but I'm able to get the drive to open and close with my keyboard, so there is some communication.
No, it's Internet Explorer version 8
Thank you for your time and help.
Edited to get replies out of the quotes.