I am trying to uninstall Roxio Virtual Drive 10. This is because windows 10 cannot update feature update 1709 with the error message that Virtual Drive 10 is not compatible and must be uninstalled before Win 10 will update.
Method 1: I have run the original Roxio setup file and chosen the option not to include Roxio Burn. However this does not work and I can still see a Roxio virtual drive in This PC.
Method 2: I have tried to uninstall the whole Roxio product. However the uninstall hangs and does not complete.
Method 3: I cannot find Virtual drive in device manager to try and uninstall it there.
The only option I can think of is to manually uninstall the whole Roxio Product and reinstall just Roxio Creator NXT 4. Where can I find instructions to do this? Your advice would be appreciated.